Freedom report

One barScore 5.4

  • Free tierNo free tier on record
  • Open codeNo open-source code on record
  • Runs widely0 of 6 device platforms
  • DocumentedPlans, terms and facts published

Helpy is ranked #66 of 101 in help desk software on Freedom251. It runs on API.

Helpy plans and pricing

All plans
Self Hosted Not published Privacy and security · Core and advanced ticketing · Customer help center · Knowledge base and communities · Live chat · Contextual help widget helpy.io · 20 Sept 2026
Self Hosted Not published Privacy and security · Core and advanced ticketing · Customer help center · Knowledge base and communities · Live chat · Contextual help widget helpy.io · 20 Sept 2026
Essential Not published Cloud hosted only helpy.io · 20 Sept 2026
Essential Not published Cloud hosted only helpy.io · 20 Sept 2026
Basic Not published Cloud hosted only · Core ticketing · Advanced ticketing · Customizable help center · API · Knowledge base helpy.io · 20 Sept 2026
Basic Not published Cloud hosted only · Core ticketing · Advanced ticketing · Customizable help center · API · Knowledge base helpy.io · 20 Sept 2026

Compared on help desk software

Shared inbox
Yes
SLA management
Yes
Help center
Yes
Ticket automation
Yes
Customer portal
Yes
API access
Yes

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