Best Softdial Contact Center Alternatives in 2026
Updated
20 apps from call center software ranked against Softdial Contact Center on the same published basis.
- 1Softdial Contact Center vs Freshcaller
- 2Softdial Contact Center vs C-Zentrix Contact Center
- 3Softdial Contact Center vs CallHub
- 4Softdial Contact Center vs Genesys Cloud CX
- 5Softdial Contact Center vs Amazon Connect
- 6Softdial Contact Center vs 8x8 Contact Center
- 7Softdial Contact Center vs RingCentral RingCX
- 8Softdial Contact Center vs GoTo Contact Center
- 9Softdial Contact Center vs OpenScape Contact Center Enterprise
- 10Softdial Contact Center vs Mitel CX
- 11Softdial Contact Center vs Dialpad Support
- 12Softdial Contact Center vs Avaya Experience Platform
- 13Softdial Contact Center vs Google Contact Center AI Platform
- 14Softdial Contact Center vs MiContact Center Business
- 15Softdial Contact Center vs Zoom Contact Center
- 16Softdial Contact Center vs Zendesk Contact Center
- 17Softdial Contact Center vs Netcall Omnichannel Contact Centre
- 18Softdial Contact Center vs Sinch Contact Pro
- 19Softdial Contact Center vs Altitude Xperience
- 20Softdial Contact Center vs storm CONTACT
Softdial Contact Center alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Freshcaller | 7.9 | Free plan | $15/mo | Android, iOS, Web |
| 2 | C-Zentrix Contact Center | 7.0 | Free plan | Free | Android, API, iOS, self-hosted, Web |
| 3 | CallHub | 7.0 | Free plan | $0.05/mo | Android, API, iOS, Mac, Web, Windows |
| 4 | Genesys Cloud CX | 6.9 | No | $75/mo | Web, Windows, Mac, iOS, Android |
| 5 | Amazon Connect | 6.8 | No | — | Android, API, iOS, Web |
| 6 | 8x8 Contact Center | 6.8 | No | — | Android, API, iOS, Mac, Web, Windows |
| 7 | RingCentral RingCX | 6.7 | No | $65/mo | API, Mac, Web, Windows |
| 8 | GoTo Contact Center | 6.7 | No | — | Android, iOS, Mac, Web, Windows |
| 9 | OpenScape Contact Center Enterprise | 6.7 | No | — | Web, Windows |
| 10 | Mitel CX | 6.6 | No | — | — |
| 11 | Dialpad Support | 6.6 | No | $8,095/mo | Android, API, Browser, iOS, Mac, Web, Windows |
| 12 | Avaya Experience Platform | 6.5 | No | $48/mo | API, self-hosted, Web |
| 13 | Google Contact Center AI Platform | 6.5 | No | — | Web, iOS, Android |
| 14 | MiContact Center Business | 6.5 | No | — | — |
| 15 | Zoom Contact Center | 6.4 | No | — | — |
| 16 | Zendesk Contact Center | 6.4 | No | $33/mo | Web |
| 17 | Netcall Omnichannel Contact Centre | 6.4 | No | — | — |
| 18 | Sinch Contact Pro | 6.4 | No | — | Web |
| 19 | Altitude Xperience | 6.4 | No | — | — |
| 20 | storm CONTACT | 6.4 | No | — | Web |
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Questions about Softdial Contact Center alternatives
What is the best alternative to Softdial Contact Center?
Freshcaller, number 1 in call center software with a score of 7.9 out of 10. The others here: C-Zentrix Contact Center, CallHub, Genesys Cloud CX and 16 more.
What is the best free alternative to Softdial Contact Center?
Freshcaller is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.