Best Medal Social Inbox Alternatives in 2026
Updated
20 apps from social media customer service software ranked against Medal Social Inbox on the same published basis.
- 1Medal Social Inbox vs Chatwoot
- 2Medal Social Inbox vs Crisp
- 3Medal Social Inbox vs Soclo
- 4Medal Social Inbox vs Agorapulse
- 5Medal Social Inbox vs Desku AI Chatbot Builder
- 6Medal Social Inbox vs Zoho Desk
- 7Medal Social Inbox vs Gorgias
- 8Medal Social Inbox vs Kayako
- 9Medal Social Inbox vs LiveAgent
- 10Medal Social Inbox vs Verint Social
- 11Medal Social Inbox vs Comm100 Contact Center
- 12Medal Social Inbox vs Genesys Cloud CX
- 13Medal Social Inbox vs Nextiva
- 14Medal Social Inbox vs Suppogate
- 15Medal Social Inbox vs Text.com
- 16Medal Social Inbox vs Trengo
- 17Medal Social Inbox vs Intercom
- 18Medal Social Inbox vs Deskpro
- 20Medal Social Inbox vs Oktopost
- 21Medal Social Inbox vs Respond.io
Medal Social Inbox alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Chatwoot | 8.1 | Free plan | $19/mo | Android, API, iOS, Linux, self-hosted, Web |
| 2 | Crisp | 6.7 | Free plan | $45/mo | Android, API, iOS, Mac, Web, Windows |
| 3 | Soclo | 6.6 | Free plan | $7.99/mo | Android, iOS, Mac, Web |
| 4 | Agorapulse | 6.5 | Free plan | $99/mo | Android, iOS |
| 5 | Desku AI Chatbot Builder | 6.4 | Free plan | $39/mo | Web, iOS, Android |
| 6 | Zoho Desk | 6.2 | Free plan | ₹420/mo | API |
| 7 | Gorgias | 5.6 | Android, API, Browser, iOS, Web | ||
| 8 | Kayako | 5.5 | Android, API, iOS, Web | ||
| 9 | LiveAgent | 5.4 | No | $15/mo | API |
| 10 | Verint Social | 5.4 | Web | ||
| 11 | Comm100 Contact Center | 5.3 | No | $27/mo | Android, API, iOS, Mac, self-hosted, Web, Windows |
| 12 | Genesys Cloud CX | 5.3 | No | $75/mo | Web, Windows, Mac, iOS, Android |
| 13 | Nextiva | 5.3 | No | $15/mo | Android, Browser, iOS, Linux, Mac, Web, Windows |
| 14 | Suppogate | 5.3 | API, Web | ||
| 15 | Text.com | 5.3 | No | $19/mo | Android, API, iOS, Mac, Web, Windows |
| 16 | Trengo | 5.3 | No | €299/mo | Android, API, iOS, Mac, Web, Windows |
| 17 | Intercom | 5.2 | No | $19/mo | Android, iOS, Web |
| 18 | Deskpro | 5.1 | No | $39/mo | Android, API, iOS, self-hosted, Web |
| 20 | Oktopost | 5.1 | Android, API, iOS, Web | ||
| 21 | Respond.io | 5.1 | No | $79/mo | Android, API, iOS, Web |
Make your app an alternative to Medal Social Inbox
See the priceThe sponsored alternative slot on this page is labelled Sponsored.
Questions about Medal Social Inbox alternatives
What is the best alternative to Medal Social Inbox?
Chatwoot, number 1 in social media customer service software with a score of 8.1 out of 10. The others here: Crisp, Soclo, Agorapulse and 16 more.
What is the best free alternative to Medal Social Inbox?
Chatwoot is the best-ranked alternative with a free plan. 6 of the 20 alternatives here publish a free plan on their own pricing pages.
Is there an open-source alternative to Medal Social Inbox?
Yes: Chatwoot.
How are these alternatives ranked?
Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.