Best Aisera Customer Service Alternatives in 2026
Updated
20 apps from customer self-service software ranked against Aisera Customer Service on the same published basis.
- 1Aisera Customer Service vs Whatfix
- 2Aisera Customer Service vs Freshdesk
- 3Aisera Customer Service vs Help Scout
- 4Aisera Customer Service vs Zoho Desk
- 5Aisera Customer Service vs ManageEngine ServiceDesk Plus
- 6Aisera Customer Service vs Kustomer
- 7Aisera Customer Service vs Kore.ai
- 8Aisera Customer Service vs LiveAgent
- 9Aisera Customer Service vs Pega CRM
- 10Aisera Customer Service vs Genesys Cloud CX
- 11Aisera Customer Service vs Gladly
- 12Aisera Customer Service vs Hiver
- 13Aisera Customer Service vs Intercom
- 14Aisera Customer Service vs Re:amaze
- 15Aisera Customer Service vs Ada
- 16Aisera Customer Service vs Agentforce Contact Center
- 18Aisera Customer Service vs InvGate Service Desk
- 19Aisera Customer Service vs Mavenoid
- 20Aisera Customer Service vs Mosaic AI Self-Service
- 21Aisera Customer Service vs Oracle Service
Aisera Customer Service alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Whatfix | 6.6 | Free plan | Free | Android, API, Browser, iOS, Mac, self-hosted, Web, Windows |
| 2 | Freshdesk | 6.3 | Free plan | $19/mo | API |
| 3 | Help Scout | 6.3 | Free plan | $25/mo | API |
| 4 | Zoho Desk | 6.2 | Free plan | ₹420/mo | API |
| 5 | ManageEngine ServiceDesk Plus | 5.6 | No | $13/mo | Android, iOS, Linux, Mac, Web, Windows |
| 6 | Kustomer | 5.5 | No | — | Android, API, iOS, Web |
| 7 | Kore.ai | 5.4 | No | — | API, self-hosted, Web |
| 8 | LiveAgent | 5.4 | No | $15/mo | API |
| 9 | Pega CRM | 5.4 | No | — | Web |
| 10 | Genesys Cloud CX | 5.3 | No | $75/mo | Web, Windows, Mac, iOS, Android |
| 11 | Gladly | 5.3 | No | — | API, Web |
| 12 | Hiver | 5.2 | No | $25/mo | API |
| 13 | Intercom | 5.2 | No | $19/mo | Android, iOS, Web |
| 14 | Re:amaze | 5.2 | No | $29/mo | Android, API, iOS, Web |
| 15 | Ada | 5.1 | No | — | Android, API, iOS, Web |
| 16 | Agentforce Contact Center | 5.1 | No | $50/mo | Web, iOS, Android |
| 18 | InvGate Service Desk | 5.1 | No | $41.67/mo | API, Linux, self-hosted, Web, Windows |
| 19 | Mavenoid | 5.1 | No | — | Android, API, iOS, Web |
| 20 | Mosaic AI Self-Service | 5.1 | No | — | Web |
| 21 | Oracle Service | 5.1 | No | — | Web |
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Questions about Aisera Customer Service alternatives
What is the best alternative to Aisera Customer Service?
Whatfix, number 1 in customer self-service software with a score of 6.6 out of 10. The others here: Freshdesk, Help Scout, Zoho Desk and 16 more.
What is the best free alternative to Aisera Customer Service?
Whatfix is the best-ranked alternative with a free plan. 4 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.