Best Customer Health Score Software in 2026
Updated
Understanding customer health can mean bringing several account signals into a score your team can review. Compare automated score updates and custom scoring models, then check whether product usage, support, and outcome data are included. Health score segments and risk alerts add further criteria for assessing how scores can be organized and concerns surfaced. Free-plan availability and paid-from details help frame access and cost. Customer Health Compass, Exeechain, and FirstDistro are among the entries. Consider which inputs and scoring flexibility suit the way you monitor customer relationships.
5 of 14 with known pricing have a free tier;0 apps show full bars: free, open, on most devices and documented.
| # | App | Signal | Free tier | Open code | Devices | From | Score |
|---|---|---|---|---|---|---|---|
| 1 | Customer Health CompassWeb | Two bars | 1 of 6 | Free | 6.4 | ||
| 2 | ExeechainWeb · API | Two bars | 1 of 6 | $299/mo | 6.4 | ||
| 3 | FirstDistroWeb · API | Two bars | 1 of 6 | $49/mo | 6.4 | ||
| 4 | GainTraceWeb · API | Two bars | 1 of 6 | $6.83/mo | 6.4 | ||
| 5 | UserMotionWeb · API | Two bars | 1 of 6 | $199/mo | 6.4 | ||
| 6 | CustifyWeb · API | One bar | 1 of 6 | 5.4 | |||
| 7 | Customerscore.ioWeb · API | One bar | 1 of 6 | 5.4 | |||
| 8 | PlanhatWeb · API | One bar | 1 of 6 | 5.4 | |||
| 9 | SaaSyWeb · Windows · Mac · Android · iPhone · API | Two bars | No | 5 of 6 | $49/mo | 5.4 | |
| 10 | UserIQWeb | One bar | 1 of 6 | 5.4 | |||
| 11 | ZapScaleWeb | One bar | 1 of 6 | 5.4 | |||
| 12 | ChurnZeroWeb | No signal | 1 of 6 | 5.1 | |||
| 13 | AkitaWeb · API | One bar | No | 1 of 6 | $49/mo | 5.0 | |
| 14 | ChurnedWeb · API | One bar | 1 of 6 | 5.0 | |||
| 15 | ClientSuccessWeb | One bar | 1 of 6 | 5.0 | |||
| 16 | CSSignalWeb | One bar | No | 1 of 6 | $129/mo | 5.0 | |
| 17 | CustomerCatalystWeb | One bar | No | 1 of 6 | NOK 1,990/mo | 5.0 | |
| 18 | Gainsight Customer CommunitiesWeb · API | One bar | 1 of 6 | 5.0 | |||
| 19 | Gainsight Customer SuccessWeb · Android · iPhone | One bar | 3 of 6 | 5.0 | |||
| 20 | iQcadenceWeb · API | One bar | No | 1 of 6 | $49/mo | 5.0 | |
| 21 | RetainWeb · API | One bar | No | 1 of 6 | $79/mo | 5.0 | |
| 22 | RisqlyWeb | One bar | No | 1 of 6 | £349/mo | 5.0 | |
| 23 | SmartKarrotWeb · API | One bar | No | 1 of 6 | $1,250/mo | 5.0 | |
| 24 | SuccessifierWeb · API | One bar | No | 1 of 6 | $79/mo | 5.0 | |
| 25 | VitallyWeb · API | One bar | 1 of 6 | 5.0 |
Compare all 25 in a table
| # | App | Score | Free plan | From | Free plan | Paid from | Product usage data | Support data |
|---|---|---|---|---|---|---|---|---|
| 1 | Customer Health Compass | 6.4 | Free plan | Free | Yes | Yes | ||
| 2 | Exeechain | 6.4 | Free plan | $299/mo | Yes | 299 /mo | Yes | Yes |
| 3 | FirstDistro | 6.4 | Free plan | $49/mo | Yes | 49 /mo | Yes | Yes |
| 4 | GainTrace | 6.4 | Free plan | $6.83/mo | Yes | 82 /mo | Yes | Yes |
| 5 | UserMotion | 6.4 | Free plan | $199/mo | Yes | 199 /mo | ||
| 6 | Custify | 5.4 | ||||||
| 7 | Customerscore.io | 5.4 | ||||||
| 8 | Planhat | 5.4 | ||||||
| 9 | SaaSy | 5.4 | No | $49/mo | No | 49 /mo | Yes | Yes |
| 10 | UserIQ | 5.4 | Yes | |||||
| 11 | ZapScale | 5.4 | ||||||
| 12 | ChurnZero | 5.1 | ||||||
| 13 | Akita | 5.0 | No | $49/mo | No | 49 /mo | ||
| 14 | Churned | 5.0 | No | Yes | Yes | |||
| 15 | ClientSuccess | 5.0 | No | |||||
| 16 | CSSignal | 5.0 | No | $129/mo | No | 69 /mo | ||
| 17 | CustomerCatalyst | 5.0 | No | NOK 1,990/mo | No | Yes | Yes | |
| 18 | Gainsight Customer Communities | 5.0 | No | |||||
| 19 | Gainsight Customer Success | 5.0 | No | |||||
| 20 | iQcadence | 5.0 | No | $49/mo | No | 49 /mo | Yes | Yes |
| 21 | Retain | 5.0 | No | $79/mo | No | 79 /mo | Yes | |
| 22 | Risqly | 5.0 | No | £349/mo | No | Yes | Yes | |
| 23 | SmartKarrot | 5.0 | No | $1,250/mo | No | |||
| 24 | Successifier | 5.0 | No | $79/mo | No | 79 /mo | ||
| 25 | Vitally | 5.0 | No |
Is your app on this list?
Numbered spots on this list can be sponsored, and a sponsored row is labelled as paid.