No. 10 of 26 ·Customer Health Score Software

Churned

Web · API

Freedom report

One barScore 5.0

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Churned is ranked #10 of 26 in customer health score software on Freedom251. It runs on API, Web. There is no free plan.

Churned plans and pricing

All plans

Scale Not published 2 Co-Pilots · Up to 5 sources · Advanced intelligence with real-time behavior segmentation · Data Warehouse connectivity churned.io · 3 Oct 2026

Starter Not published 1 Co-Pilot · Up to 2 sources · Core AI with Predictive & Prescriptive capabilities churned.io · 3 Oct 2026

Enterprise Not published 3+ Co-Pilots · Unlimited connectivity · Custom feature engineering with dedicated Data Scientists · Data Warehouse connectivity churned.io · 3 Oct 2026

Compared on customer health score software

Free plan: No
Product usage data: Yes
Support data: Yes
Outcome data: Yes
Automated score updates: Yes
Health score segments: Yes
Risk alerts: Yes

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The record

Purpose: Churned uses predictive and prescriptive AI to identify at-risk subscribers and recommend or automate retention, reactivation, and upsell actions.
Predictions: The platform processes subscriber behavior data to predict churn and segment audiences by risk and value.
Automations: Co-Pilot selects a next-best action for each subscriber and can trigger it in a customer’s existing tools.
Data connections: Churned connects CRM, support, usage, financial, and marketing data through APIs or directly from a data warehouse.
Integrations: The integrations page lists services including ActiveCampaign, Amplitude, Chargebee, HubSpot, Intercom, Klaviyo, Salesforce, and Shopify.
Common features: All plans include predictive insights, customer health scores and lifetime value, AI audiences, dynamic segmentation, Co-Pilot, and automated campaign workflows.
Plan limit: Data warehouse connectivity is available only on Scale and Enterprise plans.
Audience: Churned says it is designed for teams managing tens of thousands of subscribers and millions of subscriber interactions.
Industries: The site identifies direct-to-consumer and subscription box businesses, media and publishing, utilities and energy, and gyms and wellness as customer groups.
Security: Churned says it is ISO 27001 certified and GDPR-compliant, and stores data in Netherlands-based Google Cloud data centers with encryption at rest and in transit.
Security practices: The security page says Churned uses role-based access controls, limits access to people who need it, and conducts regular penetration testing.
Support: Churned says it can provide security documentation and certifications upon request, and lists a dedicated Data Scientist as an Enterprise feature or add-on.
Company: Churned says it was founded in Amsterdam in January 2020 by Francisco Blasques, Michiel Doornenbal, and Maarten Doornenbal.
Founded: 2020

Where it ranks on Freedom251

Best Customer Health Score Software in 2026#10 of 26

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Sources

churned.io· checked 3 Oct 2026
churned.io/platform· checked 3 Oct 2026
churned.io/platform/integrations· checked 3 Oct 2026
churned.io/pricing· checked 3 Oct 2026
churned.io/security· checked 3 Oct 2026
churned.io/about-us· checked 3 Oct 2026