Side by side
Churned vs CSSignal
Both stand on proactive customer retention software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid APIWeb
Choose Churned if your team manages a large subscriber base and needs churn predictions, audience segmentation, and suggested or automated actions. Look elsewhere if you need a free plan or data warehouse connectivity on Starter.
Visit Churned
Free trial Web
Choose CSSignal if your team wants configurable account health scoring, risk signals, playbooks, and customer success reporting in a web platform. Consider its workflow limits: playbooks are manual, email is not sent on the team's behalf, and live connectors are not yet available.
Visit CSSignalThe facts
| Churned | CSSignal | |
|---|---|---|
| Free plan | No | A free trial |
| Open source | Not published | Not published |
| Runs on | API, Web | Web |
| Lowest paid plan | Free or on request | Starter: $129 a month |
| Plans published | 3 | 4 |
| Maker | Not published | Not published |
| Website | churned.io | cssignals.com |
| On proactive customer retention software | #9 of 21 | #5 of 21 |
Churned: what it does well
- Predicts churn and segments subscribers by risk and value.
- Co-Pilot can trigger actions in existing customer tools.
- Connects CRM, support, usage, financial, and marketing data.
- All plans include health scores, lifetime value, and automated campaign workflows.
- The company states it is ISO 27001 certified and GDPR-compliant.
What to know first
- There is no free plan.
- Pricing is available on request.
- Data warehouse connectivity is limited to Scale and Enterprise.
- Starter includes up to two sources and one Co-Pilot.
CSSignal: what it does well
- Tracks usage, support, billing, login, and engagement signals.
- Configurable health scores use six weighted factors.
- Playbooks assign tasks with owners and due dates.
- Includes 13 ready-made reports and pre-built dashboards.
- Supports English and Spanish workspaces and multi-currency display.
What to know first
- Playbooks do not run automatically.
- CSSignal does not send email on the team's behalf.
- Live service connectors are on the roadmap, not live.
- CSSignal states it is not SOC 2 certified.
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