No. 16 of 26 ·Customer Health Score Software

iQcadence

Name: iQcadence
Price: 49 USD

Web · API · paid plans from $49/mo

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Freedom report

One barScore 5.0

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

iQcadence is ranked #16 of 26 in customer health score software on Freedom251. It runs on API, Web. There is no free plan. A free trial is offered. Paid plans start at $49/mo.

iQcadence plans and pricing

All plans

Starter $49/mo Billed as $492/yr - save ~$96 2 users · 75 accounts · 1,000 AI calls / month · Full platform access · 14-day free trial iqcadence.com · 30 Sept 2026

Team $79/mo Billed as $792/yr - save ~$156 5 users · 200 accounts · 5,000 AI calls / month · Full platform access · 14-day free trial iqcadence.com · 30 Sept 2026

Business $149/mo Billed as $1,488/yr - save ~$300 15 users · 500 accounts · Unlimited AI calls · Full platform access · 14-day free trial iqcadence.com · 30 Sept 2026

Compared on customer health score software

Free plan: No
Paid from: $49/mo
Product usage data: Yes
Support data: Yes
Outcome data: Yes
Custom scoring models: Yes
Automated score updates: Yes
Health score segments: Yes
Risk alerts: Yes

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The record

Purpose: iQcadence is a customer success platform that provides real-time customer health scores, proactive alerts, and visibility to act before churn.
AI features: AI features include portfolio overviews, focus lists, meeting preparation, save plans, detail insights, and prevention plans.
Health scoring: Its proprietary 26-factor health scoring model uses recency decay, plateau detection, and trend acceleration and is transparent and adjustable.
Revenue forecasting: NRR revenue forecasting projects MRR impact per account using churn-probability modeling and waterfall visualization.
Alerts: The platform provides nine alert categories covering health, renewal, cadence, sentiment, momentum, tickets, engagement, quiet accounts, and expansion.
Integrations: Available integrations are Salesforce, HubSpot, Stripe, Slack, Microsoft Teams, email, webhooks, and the REST API; Zendesk and Intercom are listed as coming soon.
Data import: Customers can import data by CSV, add customers manually, or use the API.
Reports: Reports include customer health exports, score history, portfolio summaries, weekly health digests, at-risk reports, renewal forecasts, trend reports, churn-risk reports, segment analysis, and CSM performance reports.
Security: The site states that data is encrypted in transit and at rest and that the service has role-based access controls, audit logging, and secure cloud infrastructure.
Browser support: iQcadence works best on current Chrome, Firefox, Safari, and Edge versions, with Chrome recommended, and is responsive on tablets.
Setup time: The site says teams can connect data, configure scoring, and view a first dashboard in about 15 minutes.
Target users: iQcadence is built for SaaS founders, small customer-success teams, and teams outgrowing spreadsheets, including CS teams of 1–15.
Availability: The homepage says iQcadence is currently in early access.
Support: The site says demo and contact requests receive a response within one business day.
Price from: $49/mo

Where it ranks on Freedom251

Best Customer Health Score Software in 2026#16 of 26

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Sources

iqcadence.com· checked 30 Sept 2026
iqcadence.com/features· checked 30 Sept 2026
iqcadence.com/help· checked 30 Sept 2026
iqcadence.com/pricing· checked 30 Sept 2026
iqcadence.com/about· checked 30 Sept 2026