Best Whatfix Alternatives in 2026
Updated
20 apps from customer self-service software ranked against Whatfix on the same published basis.
- 2Whatfix vs Freshdesk
- 3Whatfix vs Help Scout
- 4Whatfix vs Zoho Desk
- 5Whatfix vs ManageEngine ServiceDesk Plus
- 6Whatfix vs Kustomer
- 7Whatfix vs LiveAgent
- 8Whatfix vs Pega CRM
- 9Whatfix vs Genesys Cloud CX
- 10Whatfix vs Hiver
- 11Whatfix vs Intercom
- 12Whatfix vs Kore.ai
- 13Whatfix vs Ada
- 14Whatfix vs Agentforce Contact Center
- 15Whatfix vs Aisera Customer Service
- 16Whatfix vs Gladly
- 17Whatfix vs InvGate Service Desk
- 18Whatfix vs Mosaic AI Self-Service
- 19Whatfix vs Oracle Service
- 20Whatfix vs Pypestream
- 21Whatfix vs Decagon
Whatfix alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 2 | Freshdesk | 6.3 | Free plan | $19/mo | API |
| 3 | Help Scout | 6.3 | Free plan | $25/mo | API |
| 4 | Zoho Desk | 6.2 | Free plan | ₹420/mo | API |
| 5 | ManageEngine ServiceDesk Plus | 5.6 | No | $13/mo | Android, iOS, Linux, Mac, Web, Windows |
| 6 | Kustomer | 5.5 | No | — | Android, API, iOS, Web |
| 7 | LiveAgent | 5.4 | No | $15/mo | API |
| 8 | Pega CRM | 5.4 | No | — | Web |
| 9 | Genesys Cloud CX | 5.3 | No | $75/mo | Web, Windows, Mac, iOS, Android |
| 10 | Hiver | 5.2 | No | $25/mo | API |
| 11 | Intercom | 5.2 | No | $19/mo | Android, iOS, Web |
| 12 | Kore.ai | 5.2 | No | — | Web |
| 13 | Ada | 5.1 | No | — | Android, API, iOS, Web |
| 14 | Agentforce Contact Center | 5.1 | No | $50/mo | Web, iOS, Android |
| 15 | Aisera Customer Service | 5.1 | No | — | Web |
| 16 | Gladly | 5.1 | No | — | API |
| 17 | InvGate Service Desk | 5.1 | No | $41.67/mo | API, Linux, self-hosted, Web, Windows |
| 18 | Mosaic AI Self-Service | 5.1 | No | — | Web |
| 19 | Oracle Service | 5.1 | No | — | Web |
| 20 | Pypestream | 5.1 | No | — | Web |
| 21 | Decagon | 5.0 | No | — | Web |
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Questions about Whatfix alternatives
What is the best alternative to Whatfix?
Freshdesk, number 2 in customer self-service software with a score of 6.3 out of 10. The others here: Help Scout, Zoho Desk, ManageEngine ServiceDesk Plus and 16 more.
What is the best free alternative to Whatfix?
Freshdesk is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.