Inline Manual

Name: Inline Manual
Price: 129 USD

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What Inline Manual is

Inline Manual is a digital adoption platform for adding interactive guidance and support inside a customer’s app. Teams can create walkthroughs, tooltips, hotspots, announcements, banners, checklists, an in-app help center, feedback prompts, and NPS surveys. The product is presented for onboarding, feature adoption, in-app marketing, employee training, change management, and support. Content can target user segments and branch according to responses; analytics report walkthrough performance, user progress, and drop-off points. Language support includes more than 70 languages, including right-to-left languages, though the Standard Pro comparison lists three and Enterprise lists 70. Listed integrations include Google Analytics, Heap Analytics, Intercom, Kissmetrics, Marketo, Segment, and Woopra. Analytics integrations send events one way and require the service to be installed in the app. Inline Manual was created in 2012 and is based in London. It states ISO 27001:2014 certification and Google Cloud Platform hosting in Belgium and the UK. Pricing includes Standard Pro at $158 a month and a 14-day trial without a credit card.

Who it suits

Inline Manual suits teams guiding users through onboarding, feature adoption, training, or support within an app. It may also fit organizations that need segmented guidance or an offline deployment option.

What it does well

Provides walkthroughs, tooltips, checklists, and an in-app help center.
Targets segments and branches content based on responses.
Reports user progress and walkthrough drop-off points.
Supports right-to-left languages.
Offers a 14-day trial without a credit card.

What to know first

Standard Pro lists three languages.
Standard Pro costs $158 a month.
Analytics integrations require services already installed in the app.
Access to content and sites is restricted after the trial without a subscription.

Limits

The 14-day free trial requires no credit card, but access to content and sites is restricted afterward unless a subscription is set up. Standard Pro lists 250 monthly active users, three languages, 10 team members, three environments, 10 revisions per topic, and two releases per topic.

Plans

Plan	Billed and limits	Price
iFrames Support add-on	Add-on - $129/mo · iFrames Support	$129 a month
Standard Pro	$158 / month · 250 monthly active users · unlimited content · 3 languages · 10 team members · 10 revisions/topic · 2 releases/topic · 3 environments · iFrames add-on $129/mo · standalone player add-on $199/mo · priority support add-on $289/mo	$158 a month
Standalone Player add-on	Add-on - $199/mo · Standalone Player	$199 a month
Priority Support add-on	Add-on - $289/mo · Priority Support	$289 a month
Employee adoption	$3.00 per active employee/month · unlimited employees · 5 applications · walkthroughs, tooltips, articles · announcements · segmentation · 3 languages · reports	$3 a month
Product Adoption Audit	$399 one-time · onboarding flow review · friction and drop-off analysis · guide and announcement recommendations · 45-minute consultation	$399, paid once
Enterprise	Upon request · flexible limits · 70 languages · unlimited team members · dedicated success manager · custom integrations · priority support	On request

As inlinemanual.com lists them, read 7 Oct 2026. The maker's own page has the final word.

Getting started

Open the Inline Manual website
Start the 14-day trial without entering a credit card
Create walkthroughs, tooltips, checklists, or support content
Target content to user segments and define response-based branches
Connect supported analytics services already installed in your app
Set up a subscription before trial access is restricted

Verdict

Inline Manual combines in-app guidance, targeting, and progress reporting for adoption and support workflows. Check the language allowance and plan price against your needs, especially if you require broad localization or more than the Standard Pro allowance.

Questions

How much does Inline Manual cost?

Pricing starts at $3/mo. Standard Pro is listed at $158 a month, with add-ons priced separately.

Is there a free plan?

No. Inline Manual offers a 14-day free trial instead.

Which platforms does it support?

Inline Manual is available through an API, extension, self-hosted deployment, and web.

Which integrations are listed?

Supported integrations include Google Analytics, Heap Analytics, Intercom, Kissmetrics, Marketo, Segment, and Woopra.

Can it run without an internet connection?

Its Standalone Player hybrid solution supports on-premise use in environments without internet access.

What support is listed?

Plans list community forums, a knowledgebase, weekday 24/5 email support, and screenshare troubleshooting when available.

Facts from Inline Manual's own pages

Analytics: Analytics show walkthrough performance, user completion stages, drop-off points and third-party analytics exports. · inlinemanual.com, 15 Oct 2026
Announcements: Modal announcements can communicate webinars, training, feature releases and downtime inside an application. · inlinemanual.com, 15 Oct 2026
Automation: Automation can launch content automatically and perform click shortcuts for repetitive workflows. · inlinemanual.com, 15 Oct 2026
Branching: Branching lets content follow different paths based on user answers or activity. · inlinemanual.com, 15 Oct 2026
Builder migration: Inline Manual is replacing its legacy Authoring Tool with a Builder using drag-and-drop blocks and a newer WYSIWYG editor. · support.inlinemanual.com, 15 Oct 2026
Company: Inline Manual says it was created in 2012, and its site lists Inline Manual Ltd. at 20-22 Wenlock Road, London, England. · inlinemanual.com, 7 Oct 2026
Company facts: LinkedIn lists Inline Manual as privately held, headquartered in London, founded in 2014 and employing 11–50 people. · uk.linkedin.com, 15 Oct 2026
Company history: The official homepage says the product has been built since 2012 and is used by more than 500 companies. · inlinemanual.com, 15 Oct 2026
Company legal name: The website footer identifies the maker as Inline Manual Ltd. · inlinemanual.com, 15 Oct 2026
Documentation depth: The help center covers walkthroughs, tooltips, articles, analytics, people tracking, segmentation, automation, integrations, installation, troubleshooting, customization and developer callbacks. · support.inlinemanual.com, 15 Oct 2026
Feedback and NPS: Feedback widgets and NPS surveys collect user sentiment directly inside the product. · inlinemanual.com, 15 Oct 2026
Founded: 2012 · inlinemanual.com, 28 Sept 2026
Funding and ownership: A LinkedIn company update describes Inline Manual as a self-funded independent software team. · uk.linkedin.com, 15 Oct 2026
Guidance features: Features include walkthroughs, tooltips, hotspots, announcements, banners, checklists, an in-app help center, feedback, and NPS surveys. · inlinemanual.com, 7 Oct 2026
Headquarters: London, England · inlinemanual.com, 28 Sept 2026
In-app help center: The in-app help center supports searchable articles, contextual content, walkthrough restart and quick-access support buttons. · inlinemanual.com, 15 Oct 2026
Installation: Deployment requires a Chrome authoring extension plus a short JavaScript player snippet installed in the target application. · support.inlinemanual.com, 15 Oct 2026
Integration limits: Third-party analytics integrations send event information one way and require the analytics services to already be installed in the application. · support.inlinemanual.com, 7 Oct 2026
Integrations: Documented integrations include Google Analytics, Google Tag Manager, Mixpanel, Heap, Intercom, Kissmetrics, Marketo, Segment and Woopra. · support.inlinemanual.com, 15 Oct 2026
JavaScript extensibility: The pricing comparison lists a JavaScript API, player callbacks, editor callbacks and step templates. · inlinemanual.com, 15 Oct 2026
Languages: Inline Manual supports more than 70 languages, including right-to-left languages; the Standard Pro pricing comparison lists 3 languages and Enterprise lists 70. · inlinemanual.com, 7 Oct 2026
Licence: The terms describe Inline Manual as proprietary hosted software and grant customers limited subscription rights rather than ownership. · inlinemanual.com, 15 Oct 2026
Limit: backend speed: A G2 reviewer reported slow backend updates that made iterative tutorial quality assurance difficult. · g2.com, 15 Oct 2026
Limit: conditional flows: A G2 reviewer reported that segmentation could decide whether a topic appears but could not direct next-step actions, forcing duplicated topics. · g2.com, 15 Oct 2026