UserGuiding

Name: UserGuiding
Price: 174 USD

Free trial APIExtensionWeb

What UserGuiding is

UserGuiding is a no-code platform for building in-app onboarding and product adoption experiences for websites. Teams can create product tours with tooltips, modals, input fields, progress indicators, multiple steps and conditional branches. Other listed tools include hotspots, checklists, surveys, resource centers, banners, an AI Assistant, analytics and segmentation. The platform is available through web, API and extension, and supports localization and A/B testing. It lists integrations with services including Amplitude, Salesforce, Intercom, Mixpanel, Segment, Slack, Google Analytics, Google Tag Manager, Woopra and HubSpot. UserGuiding MCP lets AI tools query users, track events and manage articles within a project. UserGuiding states that it is SOC 2 Type 1 certified and GDPR compliant, and describes an HMAC-based identity check for workspace users. Starter is $174/mo billed yearly, with a 14-day trial; Growth is $349/mo billed yearly, while Enterprise pricing requires contacting sales. Paid plans list live chat support, and email support is listed for plans. Native mobile apps and onboarding content built directly inside browser extensions or add-ons are not supported.

Who it suits

It suits product marketing, sales, customer success, product management, customer support and growth teams creating website onboarding. Teams needing native mobile app onboarding or content built inside browser extensions should note those limitations.

What it does well

No-code builder for website onboarding experiences
Tours support branching and multiple step types
Includes checklists, surveys, analytics and segmentation
Supports localization and A/B testing
14-day trial is available

What to know first

No free plan
Native mobile apps are not supported
Cannot create onboarding content inside browser extensions
Starter begins at $174/mo billed yearly

Plans

Plan	Billed and limits	Price
Starter	$174/Mo, billed yearly; starts at 2,000 MAU · 15 active guides · 10 active hotspots · 1 checklist · 1 survey · 1 seat · 1 environment	$174 a month
Growth	$349/Mo, billed yearly; starts at 2,000 MAU · 40 active guides · 40 active hotspots · 5 checklists · 5 surveys · 3 seats · 2 environments	$349 a month
Enterprise	Billed yearly; contact sales for pricing · Custom MAU · unlimited onboarding experiences · 10 seats · 5 environments	On request

As userguiding.com lists them, read 5 Oct 2026. The maker's own page has the final word.

Verdict

UserGuiding brings tours and a broad set of adoption tools together for website experiences. Check its mobile and browser-extension limits, and compare the yearly plan allowances with your needs before choosing a plan.

Facts from UserGuiding's own pages

AI integration: UserGuiding MCP lets AI tools access a project to query users, track events, and manage articles. · userguiding.com, 5 Oct 2026
Browser extension limitation: UserGuiding does not support creating onboarding content directly inside browser extensions or add-ons. · help.userguiding.com, 5 Oct 2026
Guides: Its product tours can include tooltips, modals, input fields, progress indicators, multi-page steps, and conditional branches. · userguiding.com, 5 Oct 2026
Identity verification: Identity Verification uses a per-user HMAC hash to prevent logged-in users from being impersonated in a workspace. · help.userguiding.com, 5 Oct 2026
Integrations: Listed integrations include Amplitude, Salesforce, Intercom, Mixpanel, Segment, Slack, Google Analytics, Google Tag Manager, Woopra, and HubSpot. · userguiding.com, 5 Oct 2026
MAU quota: When an account exceeds its MAU quota, users stop seeing its materials until the quota is raised or usage falls below it, and UserGuiding says it will not charge extra automatically. · userguiding.com, 5 Oct 2026
Mobile limitation: UserGuiding does not support native mobile apps; web content works in modern browsers, while screens narrower than 800px require contacting the company during testing. · userguiding.com, 5 Oct 2026
Privacy: UserGuiding states it is GDPR compliant and links to its privacy policy for details on data collection and GDPR requests. · userguiding.com, 5 Oct 2026
Product adoption features: The pricing page lists guides, hotspots, checklists, surveys, resource centers, banners, an AI Assistant, analytics, and segmentation. · userguiding.com, 5 Oct 2026
Purpose: UserGuiding is a no-code platform for creating in-app onboarding and product adoption experiences on websites. · userguiding.com, 5 Oct 2026
Security: UserGuiding states it is SOC 2 Type 1 certified for security, confidentiality, and availability. · help.userguiding.com, 5 Oct 2026
Support: The pricing comparison lists email support for plans and live chat support for paid plans. · userguiding.com, 5 Oct 2026
Target audience: The use cases page identifies product marketing, sales, customer success, product management, customer support, and growth teams as relevant users. · userguiding.com, 5 Oct 2026