No. 29 of 32 ·Product Adoption Software

UserGuiding

Name: UserGuiding
Price: 174 USD

Web · API · Extension · paid plans from $14.50/mo

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Freedom report

One barScore 5.0

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

UserGuiding is ranked #29 of 32 in product adoption software on Freedom251. It runs on API, Browser extension, Web. There is no free plan. A free trial is offered. Paid plans start at $14.50/mo.

UserGuiding plans and pricing

All plans

Starter $174/yr $174/Mo, billed yearly; starts at 2,000 MAU 15 active guides · 10 active hotspots · 1 checklist · 1 survey · 1 seat · 1 environment userguiding.com · 5 Oct 2026

Growth $349/yr $349/Mo, billed yearly; starts at 2,000 MAU 40 active guides · 40 active hotspots · 5 checklists · 5 surveys · 3 seats · 2 environments userguiding.com · 5 Oct 2026

Enterprise Not published Billed yearly; contact sales for pricing Custom MAU · unlimited onboarding experiences · 10 seats · 5 environments userguiding.com · 5 Oct 2026

Compared on product adoption software

Free plan: No
Onboarding checklists: Yes

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The record

Purpose: UserGuiding is a no-code platform for creating in-app onboarding and product adoption experiences on websites.
Guides: Its product tours can include tooltips, modals, input fields, progress indicators, multi-page steps, and conditional branches.
Product adoption features: The pricing page lists guides, hotspots, checklists, surveys, resource centers, banners, an AI Assistant, analytics, and segmentation.
Integrations: Listed integrations include Amplitude, Salesforce, Intercom, Mixpanel, Segment, Slack, Google Analytics, Google Tag Manager, Woopra, and HubSpot.
AI integration: UserGuiding MCP lets AI tools access a project to query users, track events, and manage articles.
Security: UserGuiding states it is SOC 2 Type 1 certified for security, confidentiality, and availability.
Privacy: UserGuiding states it is GDPR compliant and links to its privacy policy for details on data collection and GDPR requests.
Identity verification: Identity Verification uses a per-user HMAC hash to prevent logged-in users from being impersonated in a workspace.
Support: The pricing comparison lists email support for plans and live chat support for paid plans.
MAU quota: When an account exceeds its MAU quota, users stop seeing its materials until the quota is raised or usage falls below it, and UserGuiding says it will not charge extra automatically.
Mobile limitation: UserGuiding does not support native mobile apps; web content works in modern browsers, while screens narrower than 800px require contacting the company during testing.
Browser extension limitation: UserGuiding does not support creating onboarding content directly inside browser extensions or add-ons.
Target audience: The use cases page identifies product marketing, sales, customer success, product management, customer support, and growth teams as relevant users.
Price from: $14.50/mo

Where it ranks on Freedom251

Best Product Adoption Software in 2026#29 of 32
Best Customer Onboarding Software in 2026#27 of 31
Best User Onboarding Software in 2026#23 of 30
Best Digital Adoption Platforms in 2026#21 of 29

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Sources

userguiding.com/product-tours· checked 5 Oct 2026
userguiding.com/pricing· checked 5 Oct 2026
userguiding.com/integrations· checked 5 Oct 2026
help.userguiding.com/en/articles/9373883-soc-2-type-1· checked 5 Oct 2026
help.userguiding.com/en/articles/8355312-identity-verificati· checked 5 Oct 2026
help.userguiding.com/en/articles/8016400-can-i-use-userguidi· checked 5 Oct 2026
userguiding.com/use-cases· checked 5 Oct 2026