No. 8 of 32 ·Product Adoption Software

Candu

Web · Extension · paid plans from $199/mo

Freedom report

Two barsScore 6.4

Free tierA free tier is on its own pricing page
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Candu is ranked #8 of 32 in product adoption software on Freedom251. It runs on Browser extension, Web. There is a free plan. A free trial is offered. Paid plans start at $199/mo.

Candu plans and pricing

All plans

Free Free Overlays only · 3 live experiences · unlimited user licenses candu.ai · 2 Oct 2026

Starter $199/mo Paid annually Overlays only · unlimited modals, hotspots and tours · segmentation · analytics · integrations and webhooks candu.ai · 2 Oct 2026

Growth $799/mo Paid annually Inline and overlay experiences · banners, checklists, forms, empty states and homepages · unlimited workspaces · goal tracking · dedicated CSM and Slack support candu.ai · 2 Oct 2026

Enterprise Not published A/B testing · CMS · SSO · custom contract and SLAs · 10 service hours per quarter · premium support · volume discounts candu.ai · 2 Oct 2026

Compared on product adoption software

Free plan: Yes
Product tours: Yes
Walkthroughs: Yes
Onboarding checklists: Yes
No-code builder: Yes
Mobile app support: No
A/B testing: Yes

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The record

Purpose: Candu creates in-product onboarding, upgrade prompts and announcements that match a product’s design.
Experience formats: It supports inline and overlay experiences including checklists, homepages, banners, empty states, modals, forms and hotspots.
AI creation: Candu says its AI can build in-product UI from a prompt, screenshot or design and lets users review, edit and publish changes.
Customization: The editor supports reusable components, user segmentation, real-time publishing, responsive design and CSS styling controls.
Analytics: Candu offers user and content analytics, engagement measurement and A/B testing capabilities.
Integrations: The Starter plan includes integrations and webhooks, and Candu says it connects with analytics providers.
Implementation: Launching experiences requires adding Candu’s JavaScript snippet to the product header.
Security: Candu states that it uses TLS 1.3 in transit and AES-256 encryption at rest, and that it has a SOC 2 Type II audit covering December 2023 through November 2024.
Privacy: Candu says customer data is stored in AWS eu-west-1 by default, it does not require or actively collect PII, and data is deleted within 30 days after contract termination.
Availability: Candu states a 99.9% SLA and says its SDK fails open if its service is unreachable.
Support: The Free and Starter plans include email and chat support; Growth includes a dedicated customer success manager and Slack channel.
Audience: Candu describes its intended users as growth product managers, designers and developers working on onboarding, product adoption and product-led growth.
Headquarters: Walnut, California, United States
Price from: $199/mo

Where it ranks on Freedom251

Best Product Adoption Software in 2026#8 of 32
Best User Onboarding Software in 2026#3 of 30
Best Digital Adoption Platforms in 2026#3 of 29

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Sources

candu.ai· checked 2 Oct 2026
candu.ai/pricing· checked 2 Oct 2026
candu.ai/security· checked 2 Oct 2026