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Stonly centers on customer-service knowledge, bringing articles and knowledge bases together with interactive guides. Step-by-step instructions and choices tailor paths for customers or employees, and no-code triggers let teams embed guides in web pages, help centers, and web or mobile apps. Its knowledge tools include analytics, versioning, rights management, and multimedia; AI Answers can respond to questions, surface relevant guides, and support multi-step resolutions. Stonly also offers onboarding checklists, product tours, walkthroughs, mobile app support, and integrations including Zendesk and Salesforce.

  1. 1

    Nuclino

    by Nuclino
    Free plan AndroidAPIiPhone+4

    Cross-platform knowledge sharing with custom domains — Nuclino offers a broad platform range and custom domains, while Stonly centers on interactive customer-service guides and AI Answers.

    Free plan · 14-day trial Visit site
  2. 2

    ProProfs Knowledge Base

    Free plan AndroidAPIExtension+3

    Knowledge bases with analytics and a stated entry price — ProProfs adds content analytics and publishes a paid starting price, while Stonly focuses on interactive guides and AI Answers.

    Free plan · paid from $0.99/user/mo (annual) · 15-day trial Visit site
  3. 3

    Confluence

    by Confluence
    Free plan AndroidiPhoneSelf-hosted+1

    A cross-platform wiki with content analytics — Confluence offers self-hosting and content analytics, while Stonly adds in-context interactive guides and AI Answers for customer service.

    Free plan · paid from $5.42/user/mo · 7-day trial Visit site
  4. 4

    XWiki

    by XWiki
    Free plan APILinuxSelf-hosted+2

    Self-hosted knowledge publishing — XWiki supports self-hosting and content analytics, while Stonly offers customer-service guides embedded in web and mobile apps.

    Free plan · 10-day trial Visit site
  5. 5

    Zoho Learn

    by Zoho Learn
    Free plan AndroidAPIiPhone+1

    Knowledge sharing with a free plan and analytics — Zoho Learn offers content analytics and custom domains, while Stonly adds interactive service guides, AI Answers, and a stated plan structure.

    Free plan Visit site
  6. 6

    BlueSpice

    by BlueSpice
    Free plan Self-hosted

    Self-hosted publishing with a published per-user price — BlueSpice is self-hosted and offers analytics, while Stonly runs on Android, iOS, and web and centers on embedded service guides.

    Free plan · paid from €4.50/user/mo (annual) · 30-day trial Visit site
  7. 7

    GitBook

    by GitBook
    Free plan APIWeb

    Web-based publishing with a published monthly price — GitBook offers web publishing, custom domains, and analytics, while Stonly adds customer-service guides and AI Answers.

    Free plan · paid from $65/mo (annual) · 14-day trial Visit site
  8. 8

    OneSignal

    by OneSignal
    Free plan WebWindowsMac+2
    7.3 Free plan · paid from $19/mo Visit site
  9. 9

    Whatfix

    Free plan AndroidAPIExtension+5
    6.9 Pricing on request Visit site
  10. 10

    Appcues

    Free trial AndroidAPIExtension+2
    6.6 Pricing on request Visit site
  11. 11

    Courier

    Free plan AndroidiPhoneWeb
    6.6 Free plan · paid from $0.01 Visit site
  12. 12

    Braze

    by Braze
    Free trial AndroidAPIiPhone+1
    6.5 Pricing on request Visit site
  13. 13

    Gainsight PX

    Free trial AndroidAPIiPhone+2
    6.4 Pricing on request Visit site
  14. 14

    Chameleon

    Free trial APIExtensionWeb
    6.3 From $279 · 14-day trial Visit site
  15. 15

    Inline Manual

    Free trial APIExtensionSelf-hosted+1
    6.3 From $3/mo Visit site
  16. 16

    HelpHero

    Free trial APIExtensionWeb
    6.2 From $55/mo · 14-day trial Visit site
  17. 17
    6.1 Pricing on request Visit site
  18. 18

    Firebase In-App Messaging

    Free plan AndroidiPhone
    6.1 Free plan Visit site
  19. 19

    Intercom

    by Intercom
    Free trial AndroidiPhoneWeb
    6.1 From $29/user/mo (annual) · 14-day trial Visit site
  20. 20

    Product Fruits

    Free trial APIExtensioniPhone+1
    6.1 From $111/mo (annual) · 14-day trial Visit site
  21. 21

    Novu Notify

    by Novu
    Free plan Web
    5.9 Free plan · paid from $30/mo Visit site
  22. 22

    Userpilot

    Free trial AndroidAPIExtension+2
    5.9 From $299/mo · 14-day trial Visit site
  23. 23

    UserGuiding

    Free trial APIExtensionWeb
    5.8 From $174/mo (annual) · 14-day trial Visit site
  24. 24

    Userflow

    Free trial APIWeb
    5.7 From $400/mo (annual) · 14-day trial Visit site
  25. 25

    Userlane

    Paid APIExtensionSelf-hosted+1
    5.4 Pricing on request Visit site
  26. 26

    WalkMe

    Paid AndroidAPIExtension+5
    5.3 Pricing on request Visit site
  27. 27

    Pendo Listen

    Paid Web
    4.3 Pricing on request · 30-day trial Visit site

A different tool may suit you better if you need a broader wiki, self-hosting, or a published starting price. Stonly’s Basic plan limits monthly guide views, published guides, languages, steps per guide, and team members; Small Business includes 4,000 guide views and five team members. New accounts receive a 14-day Small Business trial, then move to Basic without charge unless upgraded. Compare audience, deployment, platforms, content controls, and plan terms—and decide whether you need Stonly’s in-context service guidance or a different knowledge workspace.

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