No. 7 of 29 ·Digital Adoption Platforms

WalkMe

Web · Windows · Mac · Android · iPhone · Self-hosted · API · Extension

Freedom report

Two barsScore 5.3

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely5 of 6 device platforms
DocumentedPlans, terms and facts published

WalkMe is ranked #7 of 29 in digital adoption platforms on Freedom251. It runs on Android, API, Browser extension, iOS, macOS, Self-hosted, Web, Windows. There is no free plan.

WalkMe plans and pricing

All plans

WalkMe Digital Adoption Platform (customer) Not published Quote required · behavioral segments: up to 10 per system and 50,000 users per segment walkme.com · 29 Sept 2026

WalkMe Digital Adoption Platform (employee) Not published Quote required · behavioral segments: up to 10 per system and 50,000 users per segment · SAP GUI support: Windows v7.70 and higher walkme.com · 29 Sept 2026

Compared on digital adoption platforms

Free plan: No
Product tours: Yes
Walkthroughs: Yes
Onboarding checklists: Yes
No-code builder: Yes
Mobile app support: Yes
Localization: Yes
A/B testing: Yes

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The record

Purpose: WalkMe says its platform provides visibility into software use and tools to deliver guidance and automations across applications and workflows.
Guidance: The platform offers step-by-step in-app guidance, onboarding tours, tooltips, notifications, and workflow automation.
Analytics: Its analytics include application and content engagement insights, flow analytics, behavioral segments, tracked events, and reports.
AI assistance: WalkMe lists pinned, proactive, and on-demand contextual AI assistance, plus AI analytics.
Integrations: WalkMe says it can connect enterprise applications and data sources, and its pricing page names AWS, AzureBlob, and GoogleCloud among cloud provider connections.
Supported application examples: WalkMe presents solutions for SAP, Salesforce, Workday, Microsoft Dynamics 365, and ServiceNow.
Security controls: Listed controls include SSO, MFA, configurable session timeouts, activity logs, censorship controls, proxy support, and end-user ID hashing.
Compliance: WalkMe’s Trust Center lists ISO/IEC 27001:2022, SOC 2 Type 2, FedRAMP Moderate, GDPR, HIPAA, and other compliance resources.
Hosting and deployment: WalkMe lists static file self-hosting and US and EU data centers, with different features and capabilities by region.
Mobile support: The pricing page says its native SDK supports mobile campaigns in native and hybrid iOS and Android apps.
Support and developer resources: WalkMe links to a Help Center, community, and Developer Hub with API reference and guides.
Target customers: WalkMe describes use across employee functions including HR, sales, IT, and customer care, and also offers a customer-facing applications and websites edition.
Company history: WalkMe says WalkMe Inc. was founded in 2011.
Founded: 2011

Where it ranks on Freedom251

Best Digital Adoption Platforms in 2026#7 of 29
Best Learning Content Management Systems in 2026#7 of 18

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Sources

walkme.com/digital-adoption-platform/· checked 29 Sept 2026
walkme.com/pricing/· checked 29 Sept 2026
walkme.com/integrations/· checked 29 Sept 2026
trust.walkme.com· checked 29 Sept 2026
walkme.com/about-us/· checked 29 Sept 2026