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Best Puzzel Customer Service Platform Alternatives in 2026

Updated

20 apps from omnichannel contact center software ranked against Puzzel Customer Service Platform on the same published basis.

  1. 1
    Webex App Free plan AndroidiOSMacWebWin Free6.7
    Puzzel Customer Service Platform vs Webex App
  2. 2
    Zoom Scheduler WebWinMacLinuxiOS 5.8
    Puzzel Customer Service Platform vs Zoom Scheduler
  3. 3
    Mitel Secure Cloud AndroidiOSMacWebWin 5.7
    Puzzel Customer Service Platform vs Mitel Secure Cloud
  4. 4
    VICIdial Free trial AndroidapiiOSLinuxself-hosted $400/mo5.6
    Puzzel Customer Service Platform vs VICIdial
  5. 5
    Enghouse CCaaS apiWeb 5.4
    Puzzel Customer Service Platform vs Enghouse CCaaS
  6. 6
    OMniLeads apiLinuxself-hostedWeb 5.4
    Puzzel Customer Service Platform vs OMniLeads
  7. 8
    Verint Open CCaaS apiWeb 5.4
    Puzzel Customer Service Platform vs Verint Open CCaaS
  8. 9
    8x8 Contact Center AndroidapiiOSMacWeb 5.3
    Puzzel Customer Service Platform vs 8x8 Contact Center
  9. 10
    Daktela Contact Center Free trial AndroidapiiOSMacWeb €12/mo5.3
    Puzzel Customer Service Platform vs Daktela Contact Center
  10. 11
    Genesys Cloud CX WebWinMaciOSAndroid $75/mo5.3
    Puzzel Customer Service Platform vs Genesys Cloud CX
  11. 12
    Qiscus Free trial AndroidiOSLinuxMacWeb $115/mo5.3
    Puzzel Customer Service Platform vs Qiscus
  12. 13
    Amazon Connect Free trial AndroidapiiOSWeb 5.2
    Puzzel Customer Service Platform vs Amazon Connect
  13. 14
    Ameyo Contact Center Web 5.2
    Puzzel Customer Service Platform vs Ameyo Contact Center
  14. 15
    AnyMeeting AndroidiOSMacWebWin $27.99/mo5.2
    Puzzel Customer Service Platform vs AnyMeeting
  15. 16
    Avaya Aura Private Cloud AndroidapiiOSMacWeb 5.2
    Puzzel Customer Service Platform vs Avaya Aura Private Cloud
  16. 17
    Exotel Contact Center Free trial apiLinuxMacWebWin $70/mo5.2
    Puzzel Customer Service Platform vs Exotel Contact Center
  17. 18
    GoTo Contact Center AndroidiOSMacWebWin 5.2
    Puzzel Customer Service Platform vs GoTo Contact Center
  18. 19
    Luware Nimbus Free trial AndroidapiiOSWeb $85/mo5.2
    Puzzel Customer Service Platform vs Luware Nimbus
  19. 20
    storm CONTACT Web 5.2
    Puzzel Customer Service Platform vs storm CONTACT
  20. 21
    Agentforce Contact Center WebiOSAndroid $50/mo5.1
    Puzzel Customer Service Platform vs Agentforce Contact Center

Puzzel Customer Service Platform alternatives compared

#AppScoreFree planFromRuns on
1Webex App6.7Free planFreeAndroid, iOS, Mac, Web, Windows
2Zoom Scheduler5.8No—Web, Windows, Mac, Linux, iOS, Android
3Mitel Secure Cloud5.7No—Android, iOS, Mac, Web, Windows
4VICIdial5.6No$400/moAndroid, API, iOS, Linux, self-hosted, Web
5Enghouse CCaaS5.4No—API, Web
6OMniLeads5.4No—API, Linux, self-hosted, Web
8Verint Open CCaaS5.4No—API, Web
98x8 Contact Center5.3No—Android, API, iOS, Mac, Web, Windows
10Daktela Contact Center5.3No€12/moAndroid, API, iOS, Mac, Web, Windows
11Genesys Cloud CX5.3No$75/moWeb, Windows, Mac, iOS, Android
12Qiscus5.3No$115/moAndroid, iOS, Linux, Mac, Web, Windows
13Amazon Connect5.2No—Android, API, iOS, Web
14Ameyo Contact Center5.2No—Web
15AnyMeeting5.2No$27.99/moAndroid, iOS, Mac, Web, Windows
16Avaya Aura Private Cloud5.2No—Android, API, iOS, Mac, Web, Windows
17Exotel Contact Center5.2No$70/moAPI, Linux, Mac, Web, Windows
18GoTo Contact Center5.2No—Android, iOS, Mac, Web, Windows
19Luware Nimbus5.2No$85/moAndroid, API, iOS, Web
20storm CONTACT5.2No—Web
21Agentforce Contact Center5.1No$50/moWeb, iOS, Android
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Questions about Puzzel Customer Service Platform alternatives

What is the best alternative to Puzzel Customer Service Platform?

Webex App, number 1 in omnichannel contact center software with a score of 6.7 out of 10. The others here: Zoom Scheduler, Mitel Secure Cloud, VICIdial and 16 more.

What is the best free alternative to Puzzel Customer Service Platform?

Webex App is the best-ranked alternative with a free plan. 1 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.