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No. 30 of 126 ·Call Center Software

Vonage Contact Center

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Freedom report

One barScore 6.2

  • Free tierNo free tier on record
  • Open codeNo open-source code on record
  • Runs widely0 of 6 device platforms
  • DocumentedPlans, terms and facts published

Vonage Contact Center is ranked #30 of 126 in call center software on Freedom251. There is no free plan.

Vonage Contact Center plans and pricing

All plans
Priority Not published Analytics, reporting and dashboards · Screen pops and call recordings · IVR and skills-based routing · Dialer and omnichannel capabilities vonage.com · 23 Sept 2026
Priority Not published Analytics, reporting and dashboards · Screen pops and call recordings · IVR and skills-based routing · Dialer and omnichannel capabilities vonage.com · 23 Sept 2026
Premium Not published All Priority features · Dynamic routing and queued callbacks · Whisper coaching · Post-call surveys vonage.com · 23 Sept 2026
Premium Not published All Priority features · Dynamic routing and queued callbacks · Whisper coaching · Post-call surveys vonage.com · 23 Sept 2026

Compared on call center software

Free plan
No
Inbound calling
Yes
Outbound dialer
Yes
IVR builder
Yes
Digital channel scope
omnichannel
Workforce management
Yes

Best Vonage Contact Center alternatives

See all 12
Two bars Freshcaller Free tier No. 1$15/mo7.9 Two bars CallHub Free tier No. 2$0.05/mo7.0 One bar Genesys Cloud CX Paid plans No. 3$75/mo6.9 One bar Amazon Connect Paid plans No. 4—6.8 One bar 8x8 Contact Center Paid plans No. 5—6.8 One bar RingCentral RingCX Paid plans No. 6$65/mo6.7