Freedom251 › Virtual Phone Number Services
KrispCall
by KrispCall
What KrispCall is
KrispCall is a paid business communication platform for calls, messaging, coaching, and CRM workflows. Its flexible phone system supports inbound and outbound calling, global calling, call forwarding, voicemail, recording, analytics, advanced routing, and IVR menus. Phone Tree options direct callers to departments, while Power Dialer automates sequential dialing for sales representatives. Unified Callbox places calls, SMS, MMS, and voicemails together, and Business Text Messaging lets teams send customer texts from a business number. Number choices include local, virtual, mobile, toll-free, and vanity types. AI Copilot creates summaries, notes, insights, and follow-ups, with tools for replies and rephrasing; an AI Voice Agent is listed as coming soon. Integrations include HubSpot, Salesforce, Pipedrive, Zoho CRM, Zapier, Zendesk, Slack, and Microsoft Teams. KrispCall runs on iOS, Android, web, and a Chrome extension; Windows and macOS apps are coming soon. Plans start at $12 a month billed annually.
Who it suits
It suits businesses needing shared calling, texting, routing, and CRM connections across supported platforms. Sales teams may use the Power Dialer and conversation-focused AI tools.
What it does well
- Advanced call routing and IVR menus
- Unified calls, SMS, MMS, and voicemail
- AI summaries, notes, insights, and follow-ups
- CRM, Slack, and Teams integrations
- iOS, Android, web, and Chrome support
What to know first
- No free plan or free trial
- Windows and macOS apps are coming soon
- AI Voice Agent is not yet available
- Plans are billed annually at listed rates
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter | annually · up to 5 users · 200 outbound call mins/user/mo · 200 inbound call mins/user/mo · 100 SMS segments/user/mo | $12 a month |
| Advance | annually · up to 50 users · 1,000 outbound call mins/user/mo · 1,000 inbound call mins/user/mo · 500 SMS segments/user/mo | $32 a month |
| Max | annually · no member limit · unlimited outbound calling subject to fair usage · unlimited inbound calling subject to fair usage · 1,000 SMS segments/user/mo | $48 a month |
| Enterprise | volume pricing for 50+ seats · unlimited users · custom uptime SLA · dedicated manager and onboarding · advanced admin controls | On request |
| Starting plan | — | $12 a month |
| Promotional offer | — | On request |
As krispcall.com lists them, read 28 Sept 2026. The maker's own page has the final word.
Verdict
KrispCall combines business telephony, messaging, team alerts, and CRM integrations in one service. Its paid plans start at $12 a month billed annually, with no free plan or trial.
Facts from KrispCall's own pages
- AI capabilities
- AI features include summaries, notes, insights, follow-ups, replies, and rephrasing. · krispcall.com, 28 Sept 2026
- AI Copilot
- AI Copilot turns conversations into summaries, notes, actionable insights, and follow-ups. · krispcall.com, 28 Sept 2026
- AI voice agent
- The AI Voice Agent is marked as coming soon. · krispcall.com, 28 Sept 2026
- Auto attendant
- Yes · krispcall.com, 20 Sept 2026
- Business numbers
- multiple · krispcall.com, 20 Sept 2026
- Call routing
- Calls can be sent to the right person, team, or backup. · krispcall.com, 28 Sept 2026
- Company history
- The company says two long-time friends founded KrispCall in January 2022 after more than 25 years of shared experience. · krispcall.com, 28 Sept 2026
- Company mission
- KrispCall aims to make business communication simpler, accessible, and more connected. · krispcall.com, 28 Sept 2026
- Company scale
- KrispCall reports more than 150 team members, 9,000 customers, and coverage in more than 100 countries. · krispcall.com, 28 Sept 2026
- Desktop and mobile apps
- Yes · krispcall.com, 20 Sept 2026
- Device support
- The VoIP softphone turns laptops and mobile devices into business phones. · krispcall.com, 28 Sept 2026
- Encryption
- KrispCall says website data transfers use HTTPS encryption and calls are encrypted while transferred from agents to KrispCall. · krispcall.com, 28 Sept 2026
- Founded
- 2022 · krispcall.com, 28 Sept 2026
- Free plan
- No · krispcall.com, 20 Sept 2026
- Free tools
- Free tools include number generation, carrier lookup, validation, speech-to-text, and ROI calculators. · krispcall.com, 28 Sept 2026
- Included users
- 5 · krispcall.com, 20 Sept 2026
- Integrations
- KrispCall advertises connections with more than 100 CRM and business tools, including HubSpot, Salesforce, Pipedrive, Zoho CRM, Zapier, Zendesk, Slack, and Microsoft Teams. · krispcall.com, 28 Sept 2026
- IVR menus
- Phone Tree guides callers with menu options and routes them to departments. · krispcall.com, 28 Sept 2026
- Business messaging
- Business Text Messaging supports customer texts from a business number. · krispcall.com, 28 Sept 2026
- OTP delivery
- Non-VoIP numbers offer guaranteed OTP delivery; VoIP delivery is platform-dependent. · krispcall.com, 28 Sept 2026
- Outbound dialer
- Power Dialer automates sequential dialing for sales representatives. · krispcall.com, 28 Sept 2026
- Phone numbers
- KrispCall offers virtual phone numbers in more than 100 countries. · krispcall.com, 28 Sept 2026
- Phone system
- The platform provides a flexible business phone system. · krispcall.com, 28 Sept 2026
- Pricing model
- Calling and SMS usage is billed separately on a pay-as-you-go basis, with rates varying by destination country and number type. · krispcall.com, 28 Sept 2026
Where KrispCall stands on Freedom251
- Virtual Phone Number Services#8 of 24
- Business Phone Systems#88 of 167
- Call Center Software#68 of 122
- Voip Software#17 of 27