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No. 15 of 126 ·Call Center Software

Zendesk Contact Center

Web · paid plans from $33/mo

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Freedom report

One barScore 6.4

  • Free tierNo free tier on record
  • Open codeNo open-source code on record
  • Runs widely1 of 6 device platforms
  • DocumentedPlans, terms and facts published

Zendesk Contact Center is ranked #15 of 126 in call center software on Freedom251, made by Zendesk Contact Center (San Francisco, California). It runs on Web. There is no free plan. Paid plans start at $33/mo.

Zendesk Contact Center plans and pricing

All plans
Contact Center $83/mo paid yearly; any Zendesk Suite plan is required Unified Agent Workspace · Native inbound and outbound calling · Reporting dashboards · One Minutes Block included zendesk.com · 22 Sept 2026
Minutes Block $33/mo paid yearly; additional blocks can be purchased per user 1,000 Contact Center Minutes zendesk.com · 22 Sept 2026

Compared on call center software

Free plan
No
Paid from
$19/mo
Supported channels
social, Web, mobile, voice, email
Workflow actions
Yes
Human handoff
Yes
Voice support
Yes
Multilingual support
Yes
API access
Yes

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