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Outreach

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What Outreach is

Outreach is a revenue-team platform that brings prospect engagement, customer retention, coaching, and revenue intelligence together. Its sales engagement tools support prospecting through sequences, templates, snippets, task prioritization, and messages across channels. Outreach also lists AI agents, deal and pipeline management, forecasting, conversation intelligence, account management, rep coaching, and mutual action plans. Conversation intelligence includes real-time transcription, action-item detection, sentiment analysis, meeting insights, and coaching. The platform offers AI personalization, reply detection, native calling, and task automation, with sequence channels spanning email, calls, and social.

Outreach lists more than 100 live Marketplace integrations across CRM, data enrichment, and conversation intelligence. Zoom, Microsoft Teams, Google Meet, and Cisco Webex are named for conversation intelligence. The service is available on web, iOS, and Android, with a mobile app for accessing prospect and account records, calls, and opportunity information. Outreach says customer data is encrypted at rest and in transit, and lists governance controls for data deletion, retention, recording consent, and role-based access. Its listed compliance credentials include SOC 2 Type II, ISO 27001, ISO 27701, ISO 42001, HIPAA, and Cloud Security Alliance STAR. Pricing is by request and customized for team needs.

Who it suits

Outreach suits sales leaders, managers, sales development teams, account executives, revenue operations, and customer success teams seeking connected revenue workflows. Its mobile app may also suit team members who need access to prospect records, calls, and opportunity information while away from the web platform.

What it does well

  • Automates prospecting with sequences, templates, snippets, and task prioritization.
  • Supports email, call, and social sequence channels.
  • Includes forecasting, pipeline management, coaching, and conversation intelligence.
  • Marketplace lists more than 100 live integrations.
  • Mobile app provides access to prospect and opportunity information.
  • Lists encryption, governance controls, and multiple compliance credentials.

What to know first

  • No free plan is listed.
  • Pricing is custom and available by request.
  • The product is available on web, iOS, and Android; no other platforms are listed.

Limits

There is no free plan. Amplify Essentials lists 10,000 AI Credits, 250,000 API Calls, 5 Custom Objects, and 500 MB Knowledge; the other plans list different amounts and capabilities.

Plans

PlanBilled and limitsPrice
Amplify EssentialsRequest pricing; custom pricing based on team needs · 10,000 AI Credits · conversation intelligence and coaching · 250,000 API Calls · 5 Custom Objects · 500 MB KnowledgeOn request
Amplify CoreRequest pricing; custom pricing based on team needs · 25,000 AI Credits · AI agents for pipeline creation and account management · 250,000 API Calls · 5 Custom Objects · 500 MB KnowledgeOn request
Amplify ProRequest pricing; custom pricing based on team needs · 100,000 AI Credits · forecasting and advanced managed services · 1,000,000 API Calls · 20 Custom Objects · 1,500 MB KnowledgeOn request
Amplify PlusRequest pricing; custom pricing based on team needs · 50,000 AI Credits · advanced agents and AI · 500,000 API Calls · 10 Custom Objects · 750 MB KnowledgeOn request

As outreach.ai lists them, read 9 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit https://www.outreach.ai.
  2. Choose a plan and request custom pricing for your team's needs.
  3. Use the web platform or access Outreach on iOS or Android.

Verdict

Choose Outreach if your team wants prospect engagement, revenue workflows, coaching, and conversation intelligence in one platform. Its capabilities span several revenue roles and include mobile access. Look elsewhere if you need a free plan or pricing you can review without making a request.

Questions

How much does Outreach cost?

Pricing is available by request and customized for team needs.

Is there a free plan?

No free plan is listed.

Which platforms does Outreach support?

Outreach lists web, iOS, Android, and an API.

What plans are available?

The plans listed are Amplify Essentials, Amplify Core, Amplify Pro, and Amplify Plus. Their listed AI Credits, API Calls, Custom Objects, Knowledge amounts, and capabilities vary.

What integrations does Outreach list?

Its Marketplace includes more than 100 live integrations across CRM, data enrichment, and conversation intelligence. Zoom, Microsoft Teams, Google Meet, and Cisco Webex are listed for conversation intelligence.

What security and compliance credentials does Outreach list?

Outreach says customer data is encrypted at rest and in transit, and lists controls for deletion, retention, recording consent, and role-based access. Credentials include SOC 2 Type II, ISO 27001, ISO 27701, ISO 42001, HIPAA, and Cloud Security Alliance STAR.

Facts from Outreach's own pages

AI and revenue workflows
Outreach lists AI agents, deal and pipeline management, forecasting, conversation intelligence, account management, rep coaching, and mutual action plans among its capabilities. · outreach.ai, 9 Oct 2026
Company history
Outreach says it was started in early 2014 by four founders and identifies Seattle as its headquarters. · outreach.ai, 9 Oct 2026
Compliance
Outreach lists SOC 2 Type II, ISO 27001, ISO 27701, ISO 42001, HIPAA, and Cloud Security Alliance STAR among its compliance credentials. · outreach.ai, 9 Oct 2026
Conversation intelligence
Listed features include real-time transcription, action item detection, sentiment analysis, meeting insights, and coaching. · outreach.ai, 9 Oct 2026
Founded
2014 · outreach.ai, 23 Sept 2026
Headquarters
Seattle, United States · outreach.ai, 23 Sept 2026
Integrations
Outreach says its Marketplace includes more than 100 live integrations across categories including CRM, data enrichment, and conversation intelligence. · outreach.ai, 9 Oct 2026
Intended users
The platform describes solutions for sales leaders, sales managers, sales development, account executives, revenue operations, and customer success teams. · outreach.ai, 9 Oct 2026
Meeting integrations
The pricing page lists Zoom, Microsoft Teams, Google Meet, and Cisco Webex integrations for conversation intelligence. · outreach.ai, 9 Oct 2026
Mobile
Outreach lists a mobile app in its plans, and its mobile app page describes access to prospect and account records, calls, and opportunity information on the go. · outreach.ai, 9 Oct 2026
Pricing model
Pricing combines per-user platform access with usage-based AI credits, and Outreach says its packages are customized to an organization’s needs. · outreach.ai, 9 Oct 2026
Privacy controls
The platform offers governance controls including data deletion, data retention, recording consent, and role-based access controls. · outreach.ai, 9 Oct 2026
Product
Outreach describes itself as an agentic AI platform for revenue teams that unifies prospect engagement, customer retention, coaching, and revenue intelligence. · outreach.ai, 9 Oct 2026
Sales engagement
The platform automates prospecting workflows with sequences, templates, snippets, task prioritization, and multichannel messaging. · outreach.ai, 9 Oct 2026
Security
Outreach says customer data is encrypted at rest and in transit, and its production infrastructure is hosted primarily on AWS. · outreach.ai, 9 Oct 2026
Support
The pricing FAQ says Plus support is included with Amplify Core and additional managed services are included with Amplify Pro; other support options include technical account management and enterprise support. · outreach.ai, 9 Oct 2026

Where Outreach stands on Freedom251

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