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Instead of OTRS

OTRS alternatives

Apps that do what OTRS does, from the it service management - enterprise software list, the ones you can start free with first.

  1. 1

    iTop

    Free plan Open source APILinuxMac+3
    9.1 Free plan Visit site
  2. 2

    Znuny

    Free plan Open source APILinuxSelf-hosted+1
    8.5 Free plan Visit site
  3. 3

    Jira

    by Jira
    Free plan AndroidAPIiPhone+4
    7.4 Free plan · paid from $7.91/user/mo · 7-day trial Visit site
  4. 4

    ManageEngine ServiceDesk Plus

    Free plan AndroidAPIiPhone+5
    7.4 Free plan · paid from $13/mo · 30-day trial Visit site
  5. 5

    Automic Continuous Delivery Automation

    Free trial APILinuxSelf-hosted+1
    6.6 Pricing on request Visit site
  6. 6

    InvGate Service Desk

    Free trial AndroidAPIiPhone+5
    6.4 From $1,499/yr · 30-day trial Visit site
  7. 7

    Ivanti Neurons for Enterprise Service Management

    Free trial AndroidAPIiPhone+3
    6.4 Pricing on request Visit site
  8. 8

    OpsYnt ITSM

    Free trial AndroidAPIiPhone+2
    6.2 30-day trial Visit site
  9. 9

    Alemba Service Manager

    Paid AndroidAPIiPhone+3
    6.1 Pricing on request Visit site
  10. 10

    IFS Enterprise Service Management

    by IFS Enterprise Service Management
    Paid AndroidiPhoneWeb+1
    6.0 Pricing on request Visit site
  11. 11

    SysAid

    Free trial AndroidAPIExtension+6
    6.0 From $89/mo Visit site
  12. 12

    TOPdesk

    Free trial AndroidAPIiPhone+2
    5.9 From £51/mo Visit site
  13. 13

    ServiceCore

    Paid AndroidAPIiPhone+2
    5.6 Pricing on request Visit site
  14. 14

    SimpleOne ITSM

    Paid AndroidAPIiPhone+1
    5.2 Pricing on request Visit site
  15. 15

    TeamDynamix ITSM

    Paid AndroidAPIiPhone+1
    5.1 Pricing on request Visit site
  16. 16

    OpenText Service Management

    Paid AndroidiPhoneWeb
    5.0 Pricing on request Visit site
  17. 17

    ServiceNow ITSM

    Paid AndroidiPhoneWeb
    4.8 Pricing on request Visit site
  18. 18

    Matrix42 IT Service Management

    Paid Web
    4.4 Pricing on request · 30-day trial Visit site
  19. 19

    System Center Operations Manager

    Paid WebWindows
    4.1 Pricing on request Visit site
  20. 20

    USU IT Service Management

    Paid Web
    3.9 Pricing on request Visit site

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