Best Intercom Alternatives in 2026
Updated
20 apps from chatbot builders ranked against Intercom on the same published basis.
- 1Intercom vs ChatbotX
- 2Intercom vs Amazon Lex
- 3Intercom vs IBM watsonx Assistant
- 4Intercom vs Yellow.ai
- 5Intercom vs AiSensy
- 6Intercom vs Rasa
- 7Intercom vs Gupshup
- 8Intercom vs Chat Data
- 9Intercom vs Landbot
- 10Intercom vs Botpress
- 11Intercom vs DocsBot AI
- 12Intercom vs Chatbase
- 13Intercom vs Manychat
- 14Intercom vs Wonderchat
- 15Intercom vs Workato Agentic
- 16Intercom vs Typebot
- 17Intercom vs FwdSlash
- 18Intercom vs ChatterMate
- 19Intercom vs Quickchat AI
- 20Intercom vs bruKNOW
Intercom alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | ChatbotX | 8.5 | Free plan | $29/mo | self-hosted |
| 2 | Amazon Lex | 8.1 | Free plan | $0.50/mo | Android, API, iOS, Web |
| 3 | IBM watsonx Assistant | 8.0 | Free plan | $140/mo | API, self-hosted, Web |
| 4 | Yellow.ai | 7.9 | Free plan | Free | Web, iOS, Android |
| 5 | AiSensy | 7.9 | Free plan | $6/mo | Android, API, iOS, Web |
| 6 | Rasa | 7.8 | Free plan | Free | Web |
| 7 | Gupshup | 7.8 | Free plan | Free | API, Web |
| 8 | Chat Data | 7.8 | Free plan | $15.83/mo | API, self-hosted, Web |
| 9 | Landbot | 7.8 | Free plan | €32/mo | Web |
| 10 | Botpress | 7.8 | Free plan | $150/mo | API, Web |
| 11 | DocsBot AI | 7.8 | Free plan | $49/mo | API, self-hosted, Web |
| 12 | Chatbase | 7.7 | Free plan | $40/mo | Web |
| 13 | Manychat | 7.6 | Free plan | Free | — |
| 14 | Wonderchat | 7.6 | Free plan | $124/mo | Web |
| 15 | Workato Agentic | 7.6 | Free plan | $75/mo | API, Web |
| 16 | Typebot | 7.6 | Free plan | $39/mo | Web, iOS, Android |
| 17 | FwdSlash | 7.6 | Free plan | $20/mo | Web, iOS, Android |
| 18 | ChatterMate | 7.5 | Free plan | $19/mo | Web |
| 19 | Quickchat AI | 7.5 | Free plan | $0.50/mo | API, self-hosted, Web |
| 20 | bruKNOW | 7.5 | Free plan | BRL 28/mo | Web, iOS, Android |
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Questions about Intercom alternatives
What is the best alternative to Intercom?
ChatbotX, number 1 in chatbot builders with a score of 8.5 out of 10. The others here: Amazon Lex, IBM watsonx Assistant, Yellow.ai and 16 more.
What is the best free alternative to Intercom?
ChatbotX is the best-ranked alternative with a free plan. 20 of the 20 alternatives here publish a free plan on their own pricing pages.
Is there an open-source alternative to Intercom?
Yes: ChatbotX.
How are these alternatives ranked?
Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.