Best Hornbill Service Manager Alternatives in 2026
Updated
20 apps from IT knowledge base software ranked against Hornbill Service Manager on the same published basis.
- 1Hornbill Service Manager vs CompassDocs
- 2Hornbill Service Manager vs ITarian Remote Desktop
- 3Hornbill Service Manager vs iTop
- 4Hornbill Service Manager vs Scribe
- 5Hornbill Service Manager vs Tango
- 6Hornbill Service Manager vs FreeITSM
- 7Hornbill Service Manager vs HESK
- 8Hornbill Service Manager vs ITFlow
- 9Hornbill Service Manager vs osTicket
- 10Hornbill Service Manager vs Tessio
- 11Hornbill Service Manager vs Znuny
- 12Hornbill Service Manager vs Zoho Desk
- 13Hornbill Service Manager vs GLPI
- 14Hornbill Service Manager vs Alemba Service Manager
- 15Hornbill Service Manager vs Hornbill IT Asset Management
- 16Hornbill Service Manager vs ManageEngine ServiceDesk Plus
- 17Hornbill Service Manager vs TeamDynamix DEX
- 18Hornbill Service Manager vs Guru
- 19Hornbill Service Manager vs USU Knowledge Management
- 20Hornbill Service Manager vs Zammad
Hornbill Service Manager alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | CompassDocs | 6.6 | Free plan | $8/mo | API, Linux, Mac, self-hosted, Web, Windows |
| 2 | ITarian Remote Desktop | 6.6 | Free plan | Free | Android, iOS, Mac, Windows |
| 3 | iTop | 6.6 | Free plan | Free | API, Linux, Mac, self-hosted, Web, Windows |
| 4 | Scribe | 6.5 | Free plan | $1,713/mo | API, Browser, Mac, Web, Windows |
| 5 | Tango | 6.5 | Free plan | $1.25/mo | Browser, Mac, Web, Windows |
| 6 | FreeITSM | 6.4 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 7 | HESK | 6.4 | Free plan | self-hosted, Web | |
| 8 | ITFlow | 6.4 | Free plan | Free | API, Linux, self-hosted, Web |
| 9 | osTicket | 6.4 | Free plan | $12/mo | API, self-hosted, Web |
| 10 | Tessio | 6.4 | Free plan | Free | self-hosted, Web |
| 11 | Znuny | 6.4 | Free plan | $374.92/mo | API, Linux, self-hosted, Web |
| 12 | Zoho Desk | 6.2 | Free plan | ₹420/mo | API |
| 13 | GLPI | 5.7 | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows | |
| 14 | Alemba Service Manager | 5.6 | Android, API, iOS, self-hosted, Web, Windows | ||
| 15 | Hornbill IT Asset Management | 5.6 | Android, API, iOS, Web, Windows | ||
| 16 | ManageEngine ServiceDesk Plus | 5.6 | $13/mo | Android, iOS, Linux, Mac, Web, Windows | |
| 17 | TeamDynamix DEX | 5.6 | Linux, Mac, Web, Windows | ||
| 18 | Guru | 5.5 | Android, API, Browser, iOS, Web | ||
| 19 | USU Knowledge Management | 5.5 | API, Linux, self-hosted, Web, Windows | ||
| 20 | Zammad | 5.5 | €7/mo | API, Linux, self-hosted, Web |
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Questions about Hornbill Service Manager alternatives
What is the best alternative to Hornbill Service Manager?
CompassDocs, number 1 in IT knowledge base software with a score of 6.6 out of 10. The others here: ITarian Remote Desktop, iTop, Scribe and 16 more.
What is the best free alternative to Hornbill Service Manager?
CompassDocs is the best-ranked alternative with a free plan. 12 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.