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Best Giva ITSM Alternatives in 2026

Updated

20 apps from IT SLA management software ranked against Giva ITSM on the same published basis.

  1. 1
    KIX Free plan AndroidapiiOSLinuxself-hosted €33/mo6.6
    Giva ITSM vs KIX
  2. 2
    Lansweeper Free plan apiLinuxMacself-hostedWeb $199/mo6.6
    Giva ITSM vs Lansweeper
  3. 3
    Desk365 Free plan AndroidapiiOSWeb $12/mo6.5
    Giva ITSM vs Desk365
  4. 4
    iTop Free plan apiLinuxself-hostedWebWin Free6.5
    Giva ITSM vs iTop
  5. 5
    Znuny Free plan apiLinuxself-hostedWeb $374.92/mo6.5
    Giva ITSM vs Znuny
  6. 6
    FreeITSM Free plan apiLinuxself-hostedWebWin Free6.4
    Giva ITSM vs FreeITSM
  7. 7
    Nova-Suite Free plan apiself-hostedWeb Free6.3
    Giva ITSM vs Nova-Suite
  8. 8
    QueueDesk Free plan Web $79/mo6.3
    Giva ITSM vs QueueDesk
  9. 9
    SlaMetric Free plan Web Free6.3
    Giva ITSM vs SlaMetric
  10. 10
    Vivantio apiself-hostedWeb $49/mo6.3
    Giva ITSM vs Vivantio
  11. 11
    GLPI Free trial AndroidapiLinuxMacself-hosted €19/mo5.7
    Giva ITSM vs GLPI
  12. 12
    Alemba Service Manager AndroidapiiOSself-hostedWeb 5.6
    Giva ITSM vs Alemba Service Manager
  13. 13
    ManageEngine ServiceDesk Plus AndroidiOSLinuxMacWeb $13/mo5.6
    Giva ITSM vs ManageEngine ServiceDesk Plus
  14. 14
    Proactivanet ITSM AndroidapiiOSWeb 5.5
    Giva ITSM vs Proactivanet ITSM
  15. 15
    USU Knowledge Management apiLinuxself-hostedWebWin 5.5
    Giva ITSM vs USU Knowledge Management
  16. 16
    Xurrent Service Level Management AndroidapiiOSWeb 5.5
    Giva ITSM vs Xurrent Service Level Management
  17. 17
    Marval MSM apiself-hostedWeb 5.4
    Giva ITSM vs Marval MSM
  18. 18
    Patryone Service Desk Web 5.4
    Giva ITSM vs Patryone Service Desk
  19. 19
    Web Help Desk Free trial iOSLinuxMacself-hostedWeb $26.67/mo5.4
    Giva ITSM vs Web Help Desk
  20. 20
    Zammad Free trial apiLinuxself-hostedWeb €7/mo5.4
    Giva ITSM vs Zammad

Giva ITSM alternatives compared

#AppScoreFree planFromRuns on
1KIX6.6Free plan€33/moAndroid, API, iOS, Linux, self-hosted, Web
2Lansweeper6.6Free plan$199/moAPI, Linux, Mac, self-hosted, Web, Windows
3Desk3656.5Free plan$12/moAndroid, API, iOS, Web
4iTop6.5Free planFreeAPI, Linux, self-hosted, Web, Windows
5Znuny6.5Free plan$374.92/moAPI, Linux, self-hosted, Web
6FreeITSM6.4Free planFreeAPI, Linux, self-hosted, Web, Windows
7Nova-Suite6.3Free planFreeAPI, self-hosted, Web
8QueueDesk6.3Free plan$79/moWeb
9SlaMetric6.3Free planFreeWeb
10Vivantio6.3$49/moAPI, self-hosted, Web
11GLPI5.7€19/moAndroid, API, Linux, Mac, self-hosted, Web, Windows
12Alemba Service Manager5.6Android, API, iOS, self-hosted, Web, Windows
13ManageEngine ServiceDesk Plus5.6$13/moAndroid, iOS, Linux, Mac, Web, Windows
14Proactivanet ITSM5.5Android, API, iOS, Web
15USU Knowledge Management5.5API, Linux, self-hosted, Web, Windows
16Xurrent Service Level Management5.5Android, API, iOS, Web
17Marval MSM5.4API, self-hosted, Web
18Patryone Service Desk5.4Web
19Web Help Desk5.4No$26.67/moiOS, Linux, Mac, self-hosted, Web, Windows
20Zammad5.4€7/moAPI, Linux, self-hosted, Web
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Questions about Giva ITSM alternatives

What is the best alternative to Giva ITSM?

KIX, number 1 in IT SLA management software with a score of 6.6 out of 10. The others here: Lansweeper, Desk365, iTop and 16 more.

What is the best free alternative to Giva ITSM?

KIX is the best-ranked alternative with a free plan. 9 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.