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No. 28of 50 ·IT SLA Management Software

ServiceNow Service Level Management

Web

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Freedom report

No signalScore 5.2

Runs widely1 of 6 device platforms
DocumentedThinly documented

ServiceNow Service Level Management is ranked #28 of 50 in IT SLA management software on Freedom251. It runs on Web.

Compared on IT SLA management software

SLA scope: both
Escalation automation: Yes
Business-hour calendars: Yes
SLA reporting: Yes
API access: Yes

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