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Best ServiceNow Service Level Management Alternatives in 2026

Updated

20 apps from IT SLA management software ranked against ServiceNow Service Level Management on the same published basis.

  1. 1
    KIX Free plan AndroidapiiOSLinuxself-hosted €33/mo6.6
    ServiceNow Service Level Management vs KIX
  2. 2
    Lansweeper Free plan apiLinuxMacself-hostedWeb $199/mo6.6
    ServiceNow Service Level Management vs Lansweeper
  3. 3
    Desk365 Free plan AndroidapiiOSWeb $12/mo6.5
    ServiceNow Service Level Management vs Desk365
  4. 4
    iTop Free plan apiLinuxself-hostedWebWin Free6.5
    ServiceNow Service Level Management vs iTop
  5. 5
    Znuny Free plan apiLinuxself-hostedWeb $374.92/mo6.5
    ServiceNow Service Level Management vs Znuny
  6. 6
    FreeITSM Free plan apiLinuxself-hostedWebWin Free6.4
    ServiceNow Service Level Management vs FreeITSM
  7. 7
    Nova-Suite Free plan apiself-hostedWeb Free6.3
    ServiceNow Service Level Management vs Nova-Suite
  8. 8
    QueueDesk Free plan Web $79/mo6.3
    ServiceNow Service Level Management vs QueueDesk
  9. 9
    SlaMetric Free plan Web Free6.3
    ServiceNow Service Level Management vs SlaMetric
  10. 10
    Vivantio apiself-hostedWeb $49/mo6.3
    ServiceNow Service Level Management vs Vivantio
  11. 11
    GLPI Free trial AndroidapiLinuxMacself-hosted €19/mo5.7
    ServiceNow Service Level Management vs GLPI
  12. 12
    Alemba Service Manager AndroidapiiOSself-hostedWeb 5.6
    ServiceNow Service Level Management vs Alemba Service Manager
  13. 13
    ManageEngine ServiceDesk Plus AndroidiOSLinuxMacWeb $13/mo5.6
    ServiceNow Service Level Management vs ManageEngine ServiceDesk Plus
  14. 14
    Proactivanet ITSM AndroidapiiOSWeb 5.5
    ServiceNow Service Level Management vs Proactivanet ITSM
  15. 15
    SimpleOne ITSM AndroidapiiOSWeb 5.5
    ServiceNow Service Level Management vs SimpleOne ITSM
  16. 16
    USU Knowledge Management apiLinuxself-hostedWebWin 5.5
    ServiceNow Service Level Management vs USU Knowledge Management
  17. 17
    Xurrent Service Level Management AndroidapiiOSWeb 5.5
    ServiceNow Service Level Management vs Xurrent Service Level Management
  18. 18
    Marval MSM apiself-hostedWeb 5.4
    ServiceNow Service Level Management vs Marval MSM
  19. 19
    Patryone Service Desk Web 5.4
    ServiceNow Service Level Management vs Patryone Service Desk
  20. 20
    Web Help Desk Free trial iOSLinuxMacself-hostedWeb $26.67/mo5.4
    ServiceNow Service Level Management vs Web Help Desk

ServiceNow Service Level Management alternatives compared

#AppScoreFree planFromRuns on
1KIX6.6Free plan€33/moAndroid, API, iOS, Linux, self-hosted, Web
2Lansweeper6.6Free plan$199/moAPI, Linux, Mac, self-hosted, Web, Windows
3Desk3656.5Free plan$12/moAndroid, API, iOS, Web
4iTop6.5Free planFreeAPI, Linux, self-hosted, Web, Windows
5Znuny6.5Free plan$374.92/moAPI, Linux, self-hosted, Web
6FreeITSM6.4Free planFreeAPI, Linux, self-hosted, Web, Windows
7Nova-Suite6.3Free planFreeAPI, self-hosted, Web
8QueueDesk6.3Free plan$79/moWeb
9SlaMetric6.3Free planFreeWeb
10Vivantio6.3$49/moAPI, self-hosted, Web
11GLPI5.7€19/moAndroid, API, Linux, Mac, self-hosted, Web, Windows
12Alemba Service Manager5.6Android, API, iOS, self-hosted, Web, Windows
13ManageEngine ServiceDesk Plus5.6$13/moAndroid, iOS, Linux, Mac, Web, Windows
14Proactivanet ITSM5.5Android, API, iOS, Web
15SimpleOne ITSM5.5Android, API, iOS, Web
16USU Knowledge Management5.5API, Linux, self-hosted, Web, Windows
17Xurrent Service Level Management5.5Android, API, iOS, Web
18Marval MSM5.4API, self-hosted, Web
19Patryone Service Desk5.4Web
20Web Help Desk5.4No$26.67/moiOS, Linux, Mac, self-hosted, Web, Windows
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Questions about ServiceNow Service Level Management alternatives

What is the best alternative to ServiceNow Service Level Management?

KIX, number 1 in IT SLA management software with a score of 6.6 out of 10. The others here: Lansweeper, Desk365, iTop and 16 more.

What is the best free alternative to ServiceNow Service Level Management?

KIX is the best-ranked alternative with a free plan. 9 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.