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No. 42of 50 ·IT SLA Management Software

ITSM 365

Web · Android · iPhone

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Freedom report

Two barsScore 5.0

Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

ITSM 365 is ranked #42 of 50 in IT SLA management software on Freedom251. It runs on Android, iOS, Web.

ITSM 365 plans and pricing

Start 5 licenses itsm365.com · 24 Sept 2026

Lite 10 licenses itsm365.com · 24 Sept 2026

Standard 10 licenses itsm365.com · 24 Sept 2026

Enterprise 10 licenses itsm365.com · 24 Sept 2026

Compared on IT SLA management software

Free plan: No
SLA scope: both
Escalation automation: Yes
Business-hour calendars: Yes
Multi-level SLAs: Yes
SLA reporting: Yes
API access: Yes

Best ITSM 365 alternatives

Two bars KIX Free tier No. 1€33/mo6.6 Two bars Lansweeper Free tier No. 2$199/mo6.6 Two bars Desk365 Free tier No. 3$12/mo6.5 Two bars iTop Free tier No. 4Free6.5 One bar Znuny Free tier No. 5$374.92/mo6.5 Two bars FreeITSM Free tier No. 6Free6.4