Giva ITSM

Web · Android · iPhone· paid plans from $76/mo

Freedom report

Two barsScore 5.0

  • Free tierNo free tier
  • Runs widely3 of 6 device platforms
  • DocumentedPlans, terms and facts published

Giva ITSM is ranked #41 of 50 in IT SLA management software on Freedom251. It runs on Android, iOS, Web. There is no free plan. Paid plans start at $76/mo.

Giva ITSM plans and pricing

All plans
Professional $76/mo USD, billed annually; minimum of 5 licenses required Up to 10 agents · Up to 1,500 end users or customers · 3 service desks · 3 email inboxes givainc.com · 24 Sept 2026
Enterprise $98/mo USD, billed annually; minimum of 5 licenses required No maximum number of agents · Unlimited end users or customers · Unlimited service desks · Unlimited email inboxes givainc.com · 24 Sept 2026

Compared on IT SLA management software

Free plan
No
SLA scope
both
Escalation automation
Yes
Business-hour calendars
Yes
Multi-level SLAs
Yes
SLA reporting
Yes
API access
Yes

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