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Best eGain Customer Engagement Hub Alternatives in 2026

Updated

20 apps from customer service CRM software ranked against eGain Customer Engagement Hub on the same published basis.

  1. 1
    1CRM Free plan WebWinMacLinuxiOS $1.08/mo6.8
    eGain Customer Engagement Hub vs 1CRM
  2. 2
    Vtiger CRM Free plan AndroidiOS $12/mo6.5
    eGain Customer Engagement Hub vs Vtiger CRM
  3. 3
    Freshdesk Free plan api $19/mo6.4
    eGain Customer Engagement Hub vs Freshdesk
  4. 4
    YundaDesk Free plan Web $20/mo6.2
    eGain Customer Engagement Hub vs YundaDesk
  5. 6
    Kustomer AndroidapiiOSWeb 5.6
    eGain Customer Engagement Hub vs Kustomer
  6. 7
    Pega Customer Service Free trial AndroidapiiOSself-hostedWeb 5.5
    eGain Customer Engagement Hub vs Pega Customer Service
  7. 8
    Gladly apiWeb 5.4
    eGain Customer Engagement Hub vs Gladly
  8. 9
    Kapture CRM apiWeb 5.4
    eGain Customer Engagement Hub vs Kapture CRM
  9. 10
    Pega CRM Free trial Web 5.4
    eGain Customer Engagement Hub vs Pega CRM
  10. 11
    Jio CRM 5.3
    eGain Customer Engagement Hub vs Jio CRM
  11. 12
    Intercom Free trial AndroidiOSWeb $19/mo5.2
    eGain Customer Engagement Hub vs Intercom
  12. 13
    LeadSquared Free trial AndroidapiiOSWeb 5.2
    eGain Customer Engagement Hub vs LeadSquared
  13. 14
    Oracle Service Web 5.2
    eGain Customer Engagement Hub vs Oracle Service
  14. 15
    Oracle Siebel CRM AndroidapiiOSself-hostedWeb $68.75/mo5.2
    eGain Customer Engagement Hub vs Oracle Siebel CRM
  15. 16
    Agentforce Contact Center WebiOSAndroid $50/mo5.1
    eGain Customer Engagement Hub vs Agentforce Contact Center
  16. 17
    Oracle Fusion Cloud Marketing Web 5.0
    eGain Customer Engagement Hub vs Oracle Fusion Cloud Marketing
  17. 18
    Sprinklr Service apiWeb 5.0
    eGain Customer Engagement Hub vs Sprinklr Service
  18. 19
    Freshworks Freddy AI Agent Web $29/mo4.9
    eGain Customer Engagement Hub vs Freshworks Freddy AI Agent
  19. 20
    Salesforce Service Cloud api $25/mo4.9
    eGain Customer Engagement Hub vs Salesforce Service Cloud
  20. 21
    Zendesk Guide Web $55/mo4.9
    eGain Customer Engagement Hub vs Zendesk Guide

eGain Customer Engagement Hub alternatives compared

#AppScoreFree planFromRuns on
11CRM6.8Free plan$1.08/moWeb, Windows, Mac, Linux, iOS, Android
2Vtiger CRM6.5Free plan$12/moAndroid, iOS
3Freshdesk6.4Free plan$19/moAPI
4YundaDesk6.2Free plan$20/moWeb
6Kustomer5.6Android, API, iOS, Web
7Pega Customer Service5.5Android, API, iOS, self-hosted, Web
8Gladly5.4API, Web
9Kapture CRM5.4API, Web
10Pega CRM5.4Web
11Jio CRM5.3
12Intercom5.2No$19/moAndroid, iOS, Web
13LeadSquared5.2NoAndroid, API, iOS, Web
14Oracle Service5.2Web
15Oracle Siebel CRM5.2No$68.75/moAndroid, API, iOS, self-hosted, Web, Windows
16Agentforce Contact Center5.1No$50/moWeb, iOS, Android
17Oracle Fusion Cloud Marketing5.0Web
18Sprinklr Service5.0API, Web
19Freshworks Freddy AI Agent4.9No$29/moWeb
20Salesforce Service Cloud4.9No$25/moAPI
21Zendesk Guide4.9No$55/moWeb
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Questions about eGain Customer Engagement Hub alternatives

What is the best alternative to eGain Customer Engagement Hub?

1CRM, number 1 in customer service CRM software with a score of 6.8 out of 10. The others here: Vtiger CRM, Freshdesk, YundaDesk and 16 more.

What is the best free alternative to eGain Customer Engagement Hub?

1CRM is the best-ranked alternative with a free plan. 4 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.