Freedom251 › Customer Service CRM Software
Freshdesk Omni (formerly Freshworks Customer Service Suite)
Visit Freshdesk Omni (formerly Freshworks Customer Service Suite) Alternatives Pricing
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Freshdesk Omni Growth | billed annually · Includes Freddy AI Agent · First 500 AI Agent sessions included once per account · Additional AI Agent sessions cost $49 per 100 sessions | $29 a month |
| Freddy AI Agent session pack | Sessions are added for the current billing cycle · 100 sessions per pack | $49 a month |
As freshworks.com lists them, read 23 Sept 2026. The maker's own page has the final word.
Facts from Freshdesk Omni (formerly Freshworks Customer Service Suite)'s own pages
- Founded
- 2010 · freshworks.com, 23 Sept 2026
- Headquarters
- San Mateo, California, United States · freshworks.com, 23 Sept 2026
Where Freshdesk Omni (formerly Freshworks Customer Service Suite) stands on Freedom251
- Customer Service CRM Software#22 of 26
- AI Customer Service Agents#48 of 56