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Pricing
Freshdesk Omni (formerly Freshworks Customer Service Suite) pricing
As freshworks.com lists them, read 23 Sept 2026. The maker's own page has the final word.
| Plan | Billed and limits | Price |
|---|---|---|
| Freshdesk Omni Growth | billed annually · Includes Freddy AI Agent · First 500 AI Agent sessions included once per account · Additional AI Agent sessions cost $49 per 100 sessions | $29 a month |
| Freddy AI Agent session pack | Sessions are added for the current billing cycle · 100 sessions per pack | $49 a month |
From freshworks.com, crmsupport.freshworks.com.
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