Instead of Chatbase
Chatbase alternatives
Chatbase lets teams build customer-facing AI agents for support, sales and product guidance across chat, email and voice without code. Agents can answer from help centers, files, links, Q&As, Notion pages, tickets and product data, follow plain-language procedures, and take actions in connected systems. It also provides scenario simulations, regression tests and conversation traces, with integrations across help desks, sales tools and other services. Developer options include web embeds, APIs and mobile SDKs.
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ChatbotX
by ChatbotXFree plan Open source Self-hostedTeams wanting self-hosted, open-source chatbot building — ChatbotX adds self-hosting, open-source availability, a visual flow builder and AI bot generation at a lower paid starting price.
Free plan · paid from $29/mo · 14-day trial Visit site - 2
Amazon Lex
Free plan AndroidAPIiPhone+1Voice-and-text conversational interfaces on AWS — Amazon Lex adds automatic speech recognition, natural language understanding and transcript-based bot design, while Chatbase offers broader agent procedures and testing.
From $0.00 Visit site - 3
IBM watsonx Assistant
by IBM watsonx AssistantFree plan APISelf-hostedWebTeams seeking visual bot design with self-hosting — IBM watsonx Assistant offers visual flow building and self-hosting, options Chatbase lacks, alongside knowledge answers and human handoff.
Free plan · 30-day trial Visit site - 4
Voiceflow
by VoiceflowFree plan AndroidAPIiPhone+2Teams that want visual conversational design — Voiceflow adds a visual flow builder and AI bot generation, while Chatbase instead details agent procedures, actions and behavior testing.
Pricing on request Visit site - 5
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Manychat
by ManychatFree plan AndroidiPhoneWebTeams wanting visual bot building across mobile and web — Manychat includes a visual flow builder and AI bot generation, while Chatbase offers documented procedures, connected actions and agent testing.
Free plan · 14-day trial Visit site - 7
AiSensy
Free plan AndroidAPIiPhone+1Businesses focused on WhatsApp marketing and engagement — AiSensy centers on WhatsApp broadcasts, ads, forms and chatbots, while Chatbase serves support, sales and product guidance across chat, email and voice.
Free plan · paid from $45/mo · 14-day trial Visit site - 8
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HubSpot Live Chat
Free plan AndroidiPhoneWeb - 10
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Cresta
Paid APIExtensionWeb - 15
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Forethought Solve
Paid APIWeb - 18
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Decagon
Paid APIWeb - 21
Yuma AI
Free trial Web - 22
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Parloa
Paid APIWeb - 24
PolyAI
Paid APIWeb - 25
Replicant
Paid Web - 26
Sierra
Paid Web - 27
Zowie
Paid AndroidAPIiPhone+2 - 28
Freshworks Freddy AI Agent
Paid Web - 29
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The free plan has 50 message credits per month, one member and limited model access; agents are deleted after 14 days of inactivity. Paid plans start at $40 per month, while voice, telephony and API access sit on the Standard plan. Chatbase supports Android, iOS, web and API, but has no visual flow builder. Compare alternatives by their design tools, channels, pricing and focus: some are built around WhatsApp marketing, while others offer voice-and-text design or self-hosting. Consider which capabilities justify changing from Chatbase’s broader agent workflow.
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