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Best CRM for small business in 2026

This list covers CRM software for small businesses. These tools can help organize contacts, manage sales pipelines, and support related sales work.

  1. 1

    Odoo CRM

    by Odoo CRM
    Free plan Open source AndroidAPIExtension+5

    Choose Odoo CRM if your team wants pipeline management, lead scoring, automation, and analysis within an open source business app suite.

    9.2 Free plan Visit site
  2. 2

    EspoCRM

    by EspoCRM
    Free plan Open source AndroidAPIExtension+5

    EspoCRM combines CRM, pipeline, marketing automation, and AI features with several deployment platforms. Check the plan minimums and storage or record limits, and note that email sync is not included.

    9.1 Free plan · 30-day trial Visit site
  3. 3

    SuiteCRM

    by SuiteCRM
    Free plan Open source APILinuxSelf-hosted+1

    SuiteCRM offers broad CRM functions with options for self-hosting or managed hosting.

    8.9 Free plan · paid from £50/mo · 30-day trial Visit site
  4. 4

    Zoho CRM

    by Zoho CRM
    Free plan AndroidAPIiPhone+1

    Zoho CRM brings sales process tools, integrations, APIs, and mobile access together.

    7.7 Free plan · paid from $14/user/mo (annual) · 15-day trial Visit site
  5. 5

    Bitrix24 CRM

    by Bitrix24 CRM
    Free plan AndroidAPIiPhone+5

    Bitrix24 CRM pairs pipeline and email automation features with plans for different user and storage needs.

    7.6 Free plan · paid from $49/mo (annual) · 15-day trial Visit site
  6. 6

    Freshsales

    by Freshsales
    Free plan AndroidAPIExtension+2

    Freshsales combines lead and deal management with communication tools, AI assistance, and workflow automation.

    7.6 Free plan · paid from $9/user/mo (annual) · 21-day trial Visit site
  7. 7

    Agile CRM

    by Agile CRM
    Free plan AndroidAPIExtension+2

    Agile CRM covers customer management, campaign work and helpdesk tasks, with a free tier and multiple paid plans. Check the plan limits and the stated age of the privacy policy when evaluating fit.

    7.5 Free plan · paid from $8.99 Visit site
  8. 8

    HubSpot CRM

    by HubSpot CRM
    Free plan AndroidiPhone

    Choose HubSpot CRM if you want a no-expiration free CRM with pipeline tools, customer reporting, and team conversation features.

    7.4 Free plan · 14-day trial Visit site
  9. 9

    Bigin by Zoho CRM

    by Bigin by Zoho CRM
    Free plan AndroidiPhoneMac

    Bigin combines sales pipelines, email sync, automation, and AI features with a free entry edition and a no-card trial. Check its edition-specific limits if your team or workflow needs more capacity.

    7.4 Free plan · paid from $7/user/mo (annual) · 15-day trial Visit site
  10. 10

    Capsule CRM

    by Capsule CRM
    Free plan AndroidAPIExtension+2
    7.4 Free plan · 14-day trial Visit site
  11. 11

    Vtiger CRM

    by Vtiger CRM
    Free plan AndroidiPhone

    Vtiger CRM combines customer management, sales and marketing tools, and team collaboration in one platform.

    7.3 Free plan · paid from $12/user/mo (annual) Visit site
  12. 12

    Attio

    by Attio
    Free plan AndroidAPIExtension+3
    7.3 Free plan · 14-day trial Visit site
  13. 13

    Streak

    by Streak
    Free plan WebiPhoneAndroid

    Streak combines sales pipelines with email, marketing automation, and AI features across web and mobile.

    7.0 Free plan · paid from $49/user/mo (annual) · 14-day trial Visit site
  14. 14

    Teamgate

    by Teamgate
    Free plan WebiPhoneAndroid

    Teamgate’s listed features focus on sales pipeline visibility, email sync, marketing automation, and mobile access.

    7.0 Free plan · 14-day trial Visit site
  15. 15

    eWay-CRM

    Free plan WebWindowsMac+2

    eWay-CRM offers a free contact-management tier and paid tiers with larger storage or additional listed features. Teams considering Sales or Projects should account for those modules as add-ons.

    7.0 Free plan · paid from $20/user/mo · 14-day trial Visit site
  16. 16

    BenchmarkONE

    Free plan AndroidAPIiPhone+1

    BenchmarkONE brings CRM, email marketing, and follow-up automation into one web service with a free Lite plan.

    6.9 Free plan Visit site
  17. 17

    EngageBay

    by EngageBay
    Free plan Web

    EngageBay combines customer management with marketing, communication, and support tools, and offers a no-cost plan for small teams.

    6.8 Free plan · paid from $11.04/user/mo Visit site
  18. 18

    Pipedrive

    by Pipedrive
    Free trial AndroidAPIExtension+2

    Pipedrive centers sales work on a visual pipeline, with plan features extending into reporting, automation, lead generation, and account security.

    6.6 14-day trial Visit site
  19. 19

    Nutshell

    by Nutshell
    Free trial AndroidAPIExtension+2

    Nutshell combines sales pipeline management with email sync, marketing automation and AI features across web and mobile.

    6.3 From $13/user/mo (annual) · 14-day trial Visit site
  20. 20

    Apptivo CRM

    by Apptivo CRM
    Free trial WebiPhoneAndroid

    Apptivo CRM covers core sales and communication functions across web and mobile platforms. Its unlisted pricing means prospective customers must request or find plan costs separately.

    6.2 14-day trial Visit site
  21. 21

    Less Annoying CRM

    by Less Annoying CRM
    Free trial AndroidiPhoneWeb

    Choose Less Annoying CRM if your small business needs contact management, lead pipelines, and reporting with calendar and email connections.

    6.1 From $15/user/mo · 30-day trial Visit site
  22. 22

    monday CRM

    by monday CRM
    Free trial WebiPhoneAndroid

    monday CRM brings sales pipeline tools, email sync, and marketing automation together across web and mobile. Check the yearly billing, three-user minimum, and plan limits against your team's needs.

    6.1 From $12/user/mo (annual) · 14-day trial Visit site
  23. 23

    Salesflare

    Free trial WebWindowsMac+2

    Salesflare brings pipeline, email, marketing, and AI capabilities into one paid product with broad platform support.

    6.1 From $29/user/mo (annual) · 30-day trial Visit site
  24. 24

    Close

    by Close
    Free trial AndroidiPhone

    Choose Close if your sales work calls for a visual pipeline, synced email, automation, and team collaboration, with a mobile app for iOS and Android.

    6.0 From $9/user/mo (annual) · 14-day trial Visit site
  25. 25

    Salesmate

    by Salesmate
    Free trial WebiPhoneAndroid

    Salesmate combines pipeline, email, marketing automation and AI features, with access across web and mobile platforms.

    6.0 From $23/user/mo · 15-day trial Visit site

#1Places #1, #2, #3, #4, #5 on this list can be bought by the makers of the software on it. See the price

Review free plans and trials, entry-level paid prices, contact limits, workflow automation, email marketing, lead scoring, and sales forecasting. Check supported platforms, and review an open-source licence if reading or changing code matters to you.

Questions

What should a small business compare in a CRM?

Assess free plans, entry-level paid prices, sales pipelines, contact limits, workflow automation, email marketing, lead scoring, and sales forecasting.

Can I use a CRM without paying?

A free plan or free trial is available from items in this category. Check the plan terms and contact limit before relying on it.

Which platforms can these CRM tools support?

Platforms represented in this category include Android, iOS, web, API, extension, and macOS. Confirm support for your setup.

What does open-source CRM code mean?

Open-source code can be available from items in this category. Review the licence to understand whether you can read, change, or share the code.

Why do contact limits matter?

A contact limit can affect how many records you can keep in a plan. Check the limit against your customer and lead records before choosing.

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