Best Sierra Alternatives in 2026
Updated
20 apps from AI customer service agents ranked against Sierra on the same published basis.
- 1Sierra vs Webex App
- 2Sierra vs Agentforce Vibes
- 3Sierra vs Klaviyo
- 4Sierra vs Yellow.ai
- 5Sierra vs ChatterMate
- 6Sierra vs Dalo
- 7Sierra vs Freshdesk
- 8Sierra vs Stept
- 9Sierra vs Weav
- 10Sierra vs Kustomer
- 11Sierra vs OpenServe
- 12Sierra vs Pega CRM
- 13Sierra vs Zowie
- 14Sierra vs Gladly
- 15Sierra vs Helpbase
- 16Sierra vs Ada
- 17Sierra vs AgentDesk
- 18Sierra vs Cognigy
- 19Sierra vs Decagon
- 20Sierra vs Ema Customer Support AI Employee
Sierra alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Webex App | 6.7 | Free plan | Free | Android, iOS, Mac, Web, Windows |
| 2 | Agentforce Vibes | 6.4 | Free plan | $125/mo | Web, iOS, Android |
| 3 | Klaviyo | 6.4 | Free plan | Free | Web |
| 4 | Yellow.ai | 6.4 | Free plan | Free | Web, iOS, Android |
| 5 | ChatterMate | 6.3 | Free plan | $19/mo | Web |
| 6 | Dalo | 6.3 | Free plan | $10/mo | Web |
| 7 | Freshdesk | 6.3 | Free plan | $19/mo | API |
| 8 | Stept | 6.3 | Free plan | $19/mo | Web |
| 9 | Weav | 6.3 | Free plan | $29/mo | Web |
| 10 | Kustomer | 5.6 | No | — | Android, API, iOS, Web |
| 11 | OpenServe | 5.5 | No | — | Web |
| 12 | Pega CRM | 5.4 | No | — | Web |
| 13 | Zowie | 5.4 | No | — | Android, API, iOS, Web |
| 14 | Gladly | 5.3 | No | — | API, Web |
| 15 | Helpbase | 5.3 | No | — | Web |
| 16 | Ada | 5.2 | No | — | Android, API, iOS, Web |
| 17 | AgentDesk | 5.2 | No | — | Web |
| 18 | Cognigy | 5.2 | No | — | API, self-hosted, Web |
| 19 | Decagon | 5.2 | No | — | Web |
| 20 | Ema Customer Support AI Employee | 5.2 | No | — | Web |
Make your app an alternative to Sierra
See the priceThe sponsored alternative slot on this page is labelled Sponsored.
Questions about Sierra alternatives
What is the best alternative to Sierra?
Webex App, number 1 in AI customer service agents with a score of 6.7 out of 10. The others here: Agentforce Vibes, Klaviyo, Yellow.ai and 16 more.
What is the best free alternative to Sierra?
Webex App is the best-ranked alternative with a free plan. 9 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.