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Instead of CiC Employee Assistance Programme

CiC Employee Assistance Programme alternatives

CiC Employee Assistance Programme supports employees with personal or work-related challenges through confidential counselling, practical legal and financial guidance, work-life support, and crisis support. Employees can reach qualified counsellors by phone, online, face-to-face, or live chat, with up to six structured sessions where appropriate. Its 24/7 service includes a digital platform with webinars, self-help resources, and a large library, while managers can get confidential advice from senior clinicians. CiC also tailors programmes with clients and offers global coverage through its counsellor network.

1. 1 E

   Empathia LifeMatters

   Paid AndroidiPhoneWeb

   Employers seeking global family and work-life support — LifeMatters adds risk assessment, critical incident management, and development training alongside support for employees and their families.

   5.7 Pricing on request Visit site
2. 2 O

   Optum Global EAP

   Paid AndroidiPhoneWeb

   Employees seeking coaching, self-care, and family support — Optum adds coaching, real-time Support Finder assessments, Calm resources, and tailored support for parents and caregivers.

   5.4 Pricing on request Visit site
3. 3

   PAM Wellbeing

   Paid AndroidiPhoneWeb

   Organisations wanting broad wellbeing resources and EAP access — PAM combines EAP counselling with an app offering tailored mental, physical, financial, and social wellbeing programmes.

   5.1 Pricing on request Visit site
4. 4 S

   SupportLinc

   Free plan AndroidiPhoneWeb

   Employees and families seeking direct counsellor access — SupportLinc serves employees and immediate family members and says participants pay no cost to use EAP services.

   6.9 Pricing on request Visit site
5. 5 A

   Acentra Health Employee Assistance Program

   Free plan Web

   Households needing local referrals and practical work-life help — Acentra offers local provider connections, caller follow-up, household-member access, and up to 30-minute legal or financial consultations.

   7.0 Free plan · pricing on request Visit site
6. 6

   CuraLinc EAP

   Paid AndroidiPhoneWeb

   Employers seeking coordinated clinical and digital mental health care — CuraLinc adds rapid psychiatry, text therapy, digital CBT, an AI care companion, and employer outcomes reporting.

   5.8 Pricing on request Visit site
7. 7 O

   Optima Health EAP

   Free plan Web

   UK employees seeking around-the-clock counselling and manager tools — Optima Health offers a dedicated Manager Support hub and 24/7 telephone access, with counselling across the UK.

   6.4 Pricing on request Visit site
8. 8 E

   EAP Executive

   Paid APIWeb
   5.6 Visit site
9. 9 E

   ESI Employee Assistance Group

   Paid AndroidiPhoneWeb
   5.6 Pricing on request Visit site
10. 10 H

    Health Assured Wisdom Wellbeing

    Paid AndroidiPhoneWeb
    5.6 From £1.30/user/mo Visit site
11. 11

    HealthHero EAP

    Paid AndroidiPhoneWeb
    5.6 From £0.34/user/mo (annual) Visit site
12. 12 E

    EAP Expert

    Paid Web
    5.5 Pricing on request Visit site
13. 13 M

    MCL Medics EAP

    Paid AndroidiPhoneWeb
    5.5 Pricing on request Visit site
14. 14 E

    Education Support Partnership EAP

    Paid
    5.3 Pricing on request Visit site
15. 15

    Spectrum.Life EAP+

    Paid AndroidiPhoneWeb
    5.3 Visit site
16. 16 L

    Leafyard

    Paid Web
    5.2 Pricing on request Visit site
17. 17 T

    TELUS Health EAP

    Paid AndroidiPhoneWeb
    5.2 Pricing on request Visit site
18. 18 W

    Wellbeing Solutions EAP

    Paid AndroidiPhoneWeb
    5.2 Pricing on request Visit site
19. 19

    ComPsych GuidanceResources

    Paid Web
    4.7 Pricing on request Visit site
20. 20 V

    Vita Health Group EAP

    Paid
    4.7 Pricing on request Visit site

The main trade-offs are that pricing is available only on request and the programme is tailored rather than presented at a set price. Its counselling allowance is up to six sessions, which may not fit every need. When comparing alternatives, consider whether you need broader family access, particular digital or clinical services, manager support, or a different mix of counselling and practical help. Check access channels, geographic reach, and how each service handles follow-up and referrals before choosing.

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