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Vita Health Group EAP
What Vita Health Group EAP is
Vita Health Group EAP is an employee benefit programme intended to support wellbeing and resilience across organisations. It is available 24/7, providing help, guidance and access to trained professionals. Employees can receive immediate emotional support and structured counselling face to face, by telephone or by video conference. The programme also includes guided self-help through computerised CBT and a digital health and wellbeing portal. Practical assistance covers legal and life management information and debt management support. Workplace services include a management support helpline, a Day 1 Intervention for Stress service and career coaching. Vita describes its delivery as bespoke to a business’s needs and says it serves organisations, including corporate organisations, government bodies, the NHS and insurance groups. Employees can access the EAP by telephone, email, face-to-face and digital channels; the listed 24/7 phone number is 0800 111 6387. Interactions are confidential except where serious risk of harm, safeguarding concerns or criminal activity are disclosed. Vita says its systems use Cyber Essentials certified technical controls and an ISO 27001:2013 certified information security management system subject to internal and external audits. It says data is stored on UK-based servers and a UK-based case management system. Pricing is available by enquiry, with services tailored to business needs.
Who it suits
The EAP suits organisations that want round-the-clock wellbeing, counselling and practical support available to employees through several access channels. Its workplace services and bespoke delivery may also suit corporate organisations, government bodies, the NHS and insurance groups.
What it does well
- Provides 24/7 access to help, guidance and trained professionals.
- Offers structured counselling in person, by phone or by video.
- Includes guided self-help through computerised CBT.
- Covers legal and life information and debt management support.
- Provides workplace services including management support and career coaching.
- Offers telephone, email, face-to-face and digital access.
What to know first
- Pricing is available by enquiry.
- Confidentiality has exceptions for serious risk, safeguarding concerns or disclosed criminal activity.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Vita Health Group EAP | Bespoke services based on business needs · Contact for details | On request |
| Bespoke EAP | Services tailored to the specific needs of your business | On request |
As vitahealthgroup.co.uk lists them, read 8 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Vita Health Group website.
- Enquire for details and bespoke service options.
- Arrange the programme around the business’s needs.
- Share the 24/7 EAP phone number, 0800 111 6387, with employees.
- Employees can access support by telephone, email, face-to-face or digital channels.
Verdict
Organisations seeking a broad employee assistance programme with emotional, practical and workplace support should consider Vita Health Group EAP. Its 24/7 availability and multiple access channels support employees with different needs. Businesses that need a published price or confidentiality without the stated exceptions may want to look elsewhere.
Questions
How much does Vita Health Group EAP cost?
The EAP page directs businesses to enquire for more information and does not state a price. Services can be tailored to the business’s needs.
Is the EAP available at all times?
Yes. The service is available 24/7, and its listed phone number is 0800 111 6387.
What counselling options are included?
Structured counselling is offered face to face, by telephone or by video conference.
What practical support does the programme provide?
It includes legal and life management information and debt management support.
How can employees access the EAP?
Listed channels are telephone, email, face-to-face and digital.
Are EAP interactions confidential?
Interactions are treated confidentially, except where serious risk of harm, safeguarding concerns or criminal activity are disclosed.
Facts from Vita Health Group EAP's own pages
- Availability
- The service is available 24/7 and provides help, guidance and access to trained professionals. · vitahealthgroup.co.uk, 8 Oct 2026
- Availability of pricing
- The EAP page directs businesses to enquire for more information and does not state a price. · vitahealthgroup.co.uk, 8 Oct 2026
- Bespoke delivery
- Vita says it offers bespoke services based on the specific needs of a business. · vitahealthgroup.co.uk, 8 Oct 2026
- Breach notification
- The data protection policy says breaches that may harm an individual will be reported to that individual and the relevant customer organisation, and to the ICO if required, within 72 hours of discovery. · vitahealthgroup.co.uk, 8 Oct 2026
- Company history
- Vita Health Group says it launched in 2019; the history page separately says Workplace Wellness, which specialises in workplace emotional and mental health, was established in 1989. · vitahealthgroup.co.uk, 8 Oct 2026
- Confidentiality
- EAP interactions are treated confidentially, with exceptions for serious risk of harm, safeguarding concerns or disclosed criminal activity. · vitahealthgroup.co.uk, 8 Oct 2026
- Confidentiality limit
- EAP interactions are treated confidentially except where serious risk of harm, safeguarding concerns or criminal activity are disclosed. · vitahealthgroup.co.uk, 8 Oct 2026
- Counselling
- Structured counselling is offered face to face, by telephone or by video conference. · vitahealthgroup.co.uk, 8 Oct 2026
- Data location
- Vita says data is stored on locally hosted and remote UK-based servers and a remote UK-based case management system. · vitahealthgroup.co.uk, 8 Oct 2026
- Digital resource
- The EAP includes a digital health and wellbeing portal, and the corporate mental health page links to My EAP Hub. · vitahealthgroup.co.uk, 8 Oct 2026
- Digital support
- The listed services include guided self-help via computerised CBT and a digital health and wellbeing portal. · vitahealthgroup.co.uk, 8 Oct 2026
- Emotional support
- The programme offers immediate emotional support and structured counselling face to face, by telephone or by video conference. · vitahealthgroup.co.uk, 8 Oct 2026
- Founded
- 1989 · vitahealthgroup.co.uk, 28 Sept 2026
- Headquarters
- 3 Dorset Rise, London EC4Y 8EN, United Kingdom · vitahealthgroup.co.uk, 28 Sept 2026
- Legal and life support
- The programme includes a Legal & Life Management Information Service and debt management support. · vitahealthgroup.co.uk, 8 Oct 2026
- Practical support
- The EAP lists legal and life management information and debt management support. · vitahealthgroup.co.uk, 8 Oct 2026
- Purpose
- Vita’s Employee Assistance Programme is an employee benefit programme that supports employee wellbeing and resilience. · vitahealthgroup.co.uk, 8 Oct 2026
- Security
- Vita says its systems use Cyber Essentials certified technical controls and an ISO 27001:2013 certified information security management system subject to external and internal audits. · vitahealthgroup.co.uk, 8 Oct 2026
- Self-help
- The listed services include guided self-help via computerised CBT. · vitahealthgroup.co.uk, 8 Oct 2026
- Support contact
- Vita lists 0800 111 6387 as the 24/7 Employee Assistance Programme phone number. · vitahealthgroup.co.uk, 8 Oct 2026
- Target customers
- Vita describes its corporate mental health services as serving corporate organisations, government bodies, the NHS and insurance groups. · vitahealthgroup.co.uk, 8 Oct 2026
- UK data storage
- Vita says its data is stored on UK-based hosted servers and its customer data is also stored on a UK-based case management system. · vitahealthgroup.co.uk, 8 Oct 2026
- What it does
- The Employee Assistance Programme is an employee benefit intended to support employee wellbeing and resilience. · vitahealthgroup.co.uk, 8 Oct 2026
- Who it serves
- Vita describes its EAP as a solution for organisations and says it supports employees across different types of organisations. · vitahealthgroup.co.uk, 8 Oct 2026
Where Vita Health Group EAP stands on Freedom251
- Employee Assistance Program Software#21 of 21