Vita Health Group EAP is an employee benefit programme intended to support wellbeing and resilience across organisations. It is available 24/7, providing help, guidance and access to trained professionals. Employees can receive immediate emotional support and structured counselling face to face, by telephone or by video conference. The programme also includes guided self-help through computerised CBT and a digital health and wellbeing portal. Practical assistance covers legal and life management information and debt management support. Workplace services include a management support helpline, a Day 1 Intervention for Stress service and career coaching. Vita describes its delivery as bespoke to a business’s needs and says it serves organisations, including corporate organisations, government bodies, the NHS and insurance groups. Employees can access the EAP by telephone, email, face-to-face and digital channels; the listed 24/7 phone number is 0800 111 6387. Interactions are confidential except where serious risk of harm, safeguarding concerns or criminal activity are disclosed. Vita says its systems use Cyber Essentials certified technical controls and an ISO 27001:2013 certified information security management system subject to internal and external audits. It says data is stored on UK-based servers and a UK-based case management system. Pricing is available by enquiry, with services tailored to business needs.
Who it is for
The EAP suits organisations that want round-the-clock wellbeing, counselling and practical support available to employees through several access channels. Its workplace services and bespoke delivery may also suit corporate organisations, government bodies, the NHS and insurance groups.
What is good
- Provides 24/7 access to help, guidance and trained professionals.
- Offers structured counselling in person, by phone or by video.
- Includes guided self-help through computerised CBT.
- Covers legal and life information and debt management support.
- Provides workplace services including management support and career coaching.
- Offers telephone, email, face-to-face and digital access.
What to know first
- Pricing is available by enquiry.
- Confidentiality has exceptions for serious risk, safeguarding concerns or disclosed criminal activity.
Verdict
Organisations seeking a broad employee assistance programme with emotional, practical and workplace support should consider Vita Health Group EAP. Its 24/7 availability and multiple access channels support employees with different needs. Businesses that need a published price or confidentiality without the stated exceptions may want to look elsewhere.
Get started with Vita Health Group EAP
- Visit the Vita Health Group website.
- Enquire for details and bespoke service options.
- Arrange the programme around the business’s needs.
- Share the 24/7 EAP phone number, 0800 111 6387, with employees.
- Employees can access support by telephone, email, face-to-face or digital channels.
Questions about Vita Health Group EAP
How much does Vita Health Group EAP cost?
The EAP page directs businesses to enquire for more information and does not state a price. Services can be tailored to the business’s needs.
Is the EAP available at all times?
Yes. The service is available 24/7, and its listed phone number is 0800 111 6387.
What counselling options are included?
Structured counselling is offered face to face, by telephone or by video conference.
What practical support does the programme provide?
It includes legal and life management information and debt management support.
How can employees access the EAP?
Listed channels are telephone, email, face-to-face and digital.
Are EAP interactions confidential?
Interactions are treated confidentially, except where serious risk of harm, safeguarding concerns or criminal activity are disclosed.
Vita Health Group EAP plans and pricing
All plansCompared on employee assistance program software
- Confidential counseling
- Yes
- Financial and legal help
- Yes
- Work-life support
- Yes
- Crisis support
- Yes
- Employee access channels
- telephone, email, face-to-face, digital
