No. 20 of 21 ·Employee Assistance Program Software

Wellbeing Solutions EAP

Web · Android · iPhone

Freedom report

Two barsScore 5.1

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

Wellbeing Solutions EAP is ranked #20 of 21 in employee assistance program software on Freedom251. It runs on Android, iOS, Web. There is no free plan.

Wellbeing Solutions EAP plans and pricing

All plans

Essential EAP Not published 6 counselling sessions per employee per issue · quote required wsm-wellbeing.co.uk · 7 Oct 2026

Premier EAP Not published 6 counselling sessions per employee per issue · quote required wsm-wellbeing.co.uk · 7 Oct 2026

Compared on employee assistance program software

Confidential counseling: Yes
Financial and legal help: Yes
Work-life support: Yes
Crisis support: Yes
Included sessions: 6 sessions
Employee access channels: dedicated helpline, live chat, email, online portal

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The record

Purpose: The EAP provides confidential counselling, advice and support for employees’ mental, emotional and general psychological wellbeing, including work and personal issues.
Always-on support: Its UK-based call centre is open 365 days a year and staffed 24/7 by specialist counsellors and advisors.
Access channels: Employees can reach the service through a dedicated helpline, live chat, email or online portal.
Counselling: The EAP offers telephone and face-to-face counselling, and the Premier package adds video, in-person and live-chat counselling.
Family access: Employees’ immediate family members can access EAP services, and the Premier package includes couples and family therapy.
Confidentiality: The FAQ says information about an individual using the service is not shared with their employer or anyone else without explicit consent.
Privacy safeguards: The privacy policy says internet transmissions are encrypted using SSL/TLS and access to personal information is restricted to authorised personnel.
Reporting: Organisations of all sizes receive quarterly management information reports covering issue types, utilisation rates and general feedback.
Management support: The EAP includes managers’ advice, coaching and a referral helpline to support team wellbeing.
Additional services: The wider wellbeing offering includes critical incident response, neurodiversity support, wellbeing education and Mental Health First Aid training.
Contract terms: The company lists 12-, 36- and 60-month contract options for its EAP services.
Pricing: The Essential and Premier package pages direct prospective customers to request a quote and show no prices.
Intended customers: The EAP is offered to organisations and their employees, with the company describing its packages as tailored to organisations’ needs.
Founded: 2001

Where it ranks on Freedom251

Best Employee Assistance Program Software in 2026#20 of 21

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Sources

wsm-wellbeing.co.uk/eap/faqs/· checked 7 Oct 2026
wsm-wellbeing.co.uk/eap/eap-packages/· checked 7 Oct 2026
wsm-wellbeing.co.uk/privacy-policy/· checked 7 Oct 2026
wsm-wellbeing.co.uk· checked 28 Sept 2026