EAP Executive

What EAP Executive is

EAP Executive is business management software for mental health organisations and counselling providers. It supports the process from an initial booking through invoicing, with case management, counsellor scheduling, contract management, analytics, and reporting. Clients can book through a Professional Portal and APIs, and appointment bookings and calendars integrate with Microsoft 365 and Google calendars. Invoicing connects with a variety of financial systems, though the product page does not name them. Power BI support and data sets are available for analytical and business intelligence reports. The cloud service uses Microsoft Azure and a Zero Trust framework, supports multi-factor authentication and single sign-on, and is described by its maker as GDPR compliant. The service is multilingual, multicurrency, and multiregional, with servers in all continents. Features also include automated client surveys, email and SMS alerts, and real-time counsellor announcements. Implementation services include data migration, configuration, project management, and online or onsite training. Executive Software was founded in November 2001, and EAP Executive was first developed for a New Zealand EAP provider in 2002. Subscription pricing is tailored to each client, with no upfront fees; no amount is listed.

Who it suits

EAP Executive suits mental health organisations and counselling providers that need booking, case management, scheduling, and invoicing workflows. It may also suit organisations seeking client self-service booking, reporting integrations, or implementation and training support.

Getting started

1. Visit eapexecutive.com.
2. Contact the provider about a subscription tailored to your needs.
3. Discuss data migration, configuration, and implementation project management.
4. Arrange onsite or online training as part of implementation.
5. Use the Professional Portal or APIs for client self-service booking.

Verdict

EAP Executive combines operational workflows for counselling providers with booking, calendar, and reporting integrations. Its subscription has no upfront fees, but the price depends on client needs and is not published.