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Optum Global EAP

Optum Global EAP is ranked #5 of 33 in employee mental health software on Freedom251. It runs on Android, iOS, Web.

Optum Global EAP plans and pricing

Global Employee Assistance Program Not published Pricing not stated; contact Optum business.optum.com · 3 Oct 2026

Compared on employee mental health software

Confidential counseling: Yes
Financial and legal help: Yes
Work-life support: Yes
Crisis support: Yes
Employee access channels: phone, online, mobile app, in-person, virtual

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Optum Global EAP

Purpose: The program offers employees and their families support for everyday challenges, including parenting, caregiving and personal finances.
Guidance: Employees can call or go online and use real-time assessments to find appropriate support through Optum Support Finder, described as a global digital platform.
Emotional support: Specialists provide confidential, real-time emotional support 24/7/365.
Care options: Support includes in-person or virtual one-on-one therapy with credentialed professionals, coaching and self-guided tools.
Self-care resources: Digital resources include the Calm app, recovery support, self-learning resources and peer support.
Organizational support: Services include critical incident response, management consultations, referrals, seminars and webcasts for managers and employees.
Family support: Tailored support helps parents, caregivers and families navigate life events and maintain well-being.
Intended customers: Optum identifies employers as the intended audience for its Global Employee Assistance Program.
Pricing: The product page directs organizations to contact Optum and does not state a price.
Maker history: Optum says it was founded in April 2011.
Maker headquarters: Optum lists its headquarters as Eden Prairie, Minnesota.
Access and guidance: Employees can call or go online and use real-time assessments in the Optum Support Finder global digital platform to find support.
Digital resource: Self-care tools include the Calm app, recovery support, self-learning resources and peer support.
Counseling: Employees can access financial and legal consultations as well as self-guided tools and resources.

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Where it ranks on Freedom251

Best Employee Mental Health Software in 2026#5 of 33
Best Revenue Cycle Management Software in 2026#3 of 27
Best Employee Assistance Program Software in 2026#2 of 21

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Sources

business.optum.com/en/health-benefits/global-employee-assi· checked 2 Oct 2026
business.optum.com/en/health-benefits/behavioral-emotional· checked 2 Oct 2026
optum.com/en/about-us.html· checked 2 Oct 2026