No. 18 of 21 ·Employee Assistance Program Software

MCL Medics EAP

Web · Android · iPhone

Freedom report

Two barsScore 5.1

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

MCL Medics EAP is ranked #18 of 21 in employee assistance program software on Freedom251. It runs on Android, iOS, Web. There is no free plan.

MCL Medics EAP plans and pricing

All plans

MCL Medics EAP Not published Per employee per annum; tailored quote within 24 hours, with no obligation. Price scales to workforce size mcl-medics.com · 4 Oct 2026

Compared on employee assistance program software

Free plan: No
Confidential counseling: Yes
Financial and legal help: Yes
Work-life support: Yes
Crisis support: Yes
Employee access channels: phone helpline; app; video chat; onsite crisis response

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The record

Purpose: The employer-funded programme supports employees with personal and work-related issues that could affect attendance or performance.
Availability: Confidential employee support is available 24 hours a day, 365 days a year.
Counselling: Structured counselling covers anxiety, depression, stress, bereavement and relationship difficulties, with clinical triage within two working days and therapy typically starting within seven days.
Legal and financial support: The programme offers legal information and financial and debt management guidance, including budgeting support and creditor negotiation guidance.
Manager support: Managers can use a dedicated 24/7 support line for difficult conversations, team conflicts and return-to-work planning.
Crisis and trauma response: The service provides workplace incident response and trauma counselling, including EMDR and trauma-focused CBT.
Occupational health integration: MCL Medics says its EAP and occupational health services share a clinical governance framework and direct referral pathways.
Confidentiality and reporting: Individual use is not disclosed to employers; employers receive anonymised, aggregated utilisation data and management information reports.
Accreditation: The EAP is EAPA-accredited, and the company describes its occupational health services as SEQOHS-certified.
Security: MCL Medics lists ISO/IEC 27001 certification among its certifications and accreditations.
App: MCL Medics says its bespoke EAP app comes as standard; the official site links to an EAP app download but does not state its supported operating systems on the opened pages.
Who it serves: The EAP supports organisations across policing, local government, higher education and the private sector.
Company background: MCL Medics says it has delivered occupational health and employee assistance services across the UK since 1999.
Founded: 1999

Where it ranks on Freedom251

Best Employee Assistance Program Software in 2026#18 of 21

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Sources

mcl-medics.com/employee-assistance-programme/· checked 4 Oct 2026
mcl-medics.com/who-we-are/· checked 4 Oct 2026
mcl-medics.com/what-is-an-eap/· checked 4 Oct 2026