Best Customer Feedback Software in 2026
Updated
59 customer feedback software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
59ranked
0free plans on this page
$19/molowest paid tier
7 Oct 2026last checked
0 of the 25 here have a free tier you can use, 0 have open-source code on record, and 0 have full bars: free, open, on most of your devices and documented.
| # | App | Signal | Free tier | Open code | Devices | From | Score |
|---|---|---|---|---|---|---|---|
| 26 | InsightSofaWeb | No signal | — | — | 1 of 6 | — | 5.1 |
| 27 | MedalliaNo platforms listed | No signal | — | — | 0 of 6 | — | 5.1 |
| 28 | Quality Driven SoftwareWeb · Android · iPhone | Two bars | — | — | 3 of 6 | $37/mo | 5.1 |
| 29 | Verint Experience ManagementWeb · API | No signal | — | — | 1 of 6 | — | 5.1 |
| 30 | WootricWeb · Android · iPhone · API | Two bars | — | — | 3 of 6 | — | 5.1 |
| 31 | CrewhuWeb · Android · iPhone | Two bars | — | — | 3 of 6 | — | 5.0 |
| 32 | CustomerSureWeb · API | One bar | — | — | 1 of 6 | £1,999/mo | 5.0 |
| 33 | FrillWeb · API · Extension | One bar | — | — | 1 of 6 | $25/mo | 5.0 |
| 34 | UsersnapWeb · Android · iPhone | Two bars | — | — | 3 of 6 | — | 5.0 |
| 35 | UserVoiceWeb · API · Extension | One bar | — | — | 1 of 6 | — | 5.0 |
| 36 | AppbotWeb | One bar | — | — | 1 of 6 | $49/mo | 4.9 |
| 37 | BugHerdWeb | One bar | — | — | 1 of 6 | $50/mo | 4.9 |
| 38 | Gainsight Customer CommunitiesWeb | One bar | — | — | 1 of 6 | — | 4.9 |
| 39 | ProductLiftWeb · API | One bar | — | — | 1 of 6 | $19/mo | 4.9 |
| 40 | SentiSumWeb · API | One bar | — | — | 1 of 6 | $8333.33/mo | 4.9 |
| 41 | TurfWeb | One bar | — | — | 1 of 6 | — | 4.9 |
| 42 | Aha! IdeasWeb | No signal | — | — | 1 of 6 | — | 4.8 |
| 43 | AskNicelyAPI | One bar | — | — | 0 of 6 | — | 4.8 |
| 44 | AtarimWeb | No signal | — | — | 1 of 6 | — | 4.8 |
| 45 | Feature UpvoteWeb | No signal | — | — | 1 of 6 | — | 4.8 |
| 46 | FeedBearWeb | No signal | — | — | 1 of 6 | — | 4.8 |
| 47 | FeedbucketWeb | No signal | — | — | 1 of 6 | — | 4.8 |
| 48 | HarvestrWeb | No signal | — | — | 1 of 6 | — | 4.8 |
| 49 | MopinionAPI | One bar | — | — | 0 of 6 | €279/mo | 4.8 |
| 50 | NoltWeb | No signal | — | — | 1 of 6 | — | 4.8 |
Compare all 25 in a table
| # | App | Score | Free plan | From | Free plan | Paid from | NPS surveys | Feature requests |
|---|---|---|---|---|---|---|---|---|
| 26 | InsightSofa | 5.1 | No | — | — | — | Yes | — |
| 27 | Medallia | 5.1 | No | — | — | — | Yes | Yes |
| 28 | Quality Driven Software | 5.1 | No | $37/mo | No | 37 /mo | — | — |
| 29 | Verint Experience Management | 5.1 | No | — | — | — | — | — |
| 30 | Wootric | 5.1 | No | — | No | — | — | — |
| 31 | Crewhu | 5.0 | No | — | No | 119 /mo | Yes | Yes |
| 32 | CustomerSure | 5.0 | No | £1,999/mo | No | — | — | — |
| 33 | Frill | 5.0 | No | $25/mo | No | 25 /mo | Yes | Yes |
| 34 | Usersnap | 5.0 | No | — | No | — | — | — |
| 35 | UserVoice | 5.0 | No | — | No | — | Yes | Yes |
| 36 | Appbot | 4.9 | No | $49/mo | No | 49 /mo | — | — |
| 37 | BugHerd | 4.9 | No | $50/mo | No | 42 /mo | — | — |
| 38 | Gainsight Customer Communities | 4.9 | No | — | No | — | — | Yes |
| 39 | ProductLift | 4.9 | No | $19/mo | No | 19 /mo | — | Yes |
| 40 | SentiSum | 4.9 | No | $8333.33/mo | No | — | Yes | Yes |
| 41 | Turf | 4.9 | No | — | No | — | — | Yes |
| 42 | Aha! Ideas | 4.8 | No | — | No | — | — | Yes |
| 43 | AskNicely | 4.8 | No | — | No | — | — | — |
| 44 | Atarim | 4.8 | No | — | No | 67 /mo | — | Yes |
| 45 | Feature Upvote | 4.8 | No | — | No | — | — | Yes |
| 46 | FeedBear | 4.8 | No | — | No | 15 /mo | — | Yes |
| 47 | Feedbucket | 4.8 | No | — | No | 39 /mo | — | — |
| 48 | Harvestr | 4.8 | No | — | No | 65 /mo | — | Yes |
| 49 | Mopinion | 4.8 | No | €279/mo | No | — | — | — |
| 50 | Nolt | 4.8 | No | — | No | — | — | Yes |
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