No. 33 of 59 ·Customer Feedback Software

Frill

Name: Frill
Price: 25 USD

Web · API · Extension · paid plans from $25/mo

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Freedom report

One barScore 5.0

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Frill is ranked #33 of 59 in customer feedback software on Freedom251. It runs on API, Browser extension, Web. There is no free plan. A free trial is offered. Paid plans start at $25/mo.

Frill plans and pricing

All plans

Startup $25/mo Billed Monthly 50 Ideas · 1 Survey frill.co · 5 Oct 2026

Business $49/mo Billed Monthly Unlimited Ideas · 3 Surveys frill.co · 5 Oct 2026

Growth $149/mo Billed Monthly Unlimited Ideas · Privacy · Surveys · White Labeling frill.co · 5 Oct 2026

Enterprise $349/mo Billed Monthly SOC2 Compliance · Audit logs · IP whitelisting · Dedicated Hosting · Dedicated Support frill.co · 5 Oct 2026

Compared on customer feedback software

Free plan: No
Paid from: $25/mo
NPS surveys: Yes
Feature requests: Yes
Feedback portal: Yes
In-app feedback: Yes
Product roadmap: Yes

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The record

Product: Frill is a customer feedback platform for collecting, prioritizing, and sharing feedback through Ideas boards, public Roadmaps, Announcements, and Surveys.
Idea boards: Customers can submit ideas, vote, and comment, while teams organize ideas using topics and statuses, merge duplicates, and track feedback.
Roadmaps: Public roadmaps show customers what the team is building and its progress.
Announcements: Announcements provide changelog-style product updates, and customers can react and comment on them.
Surveys: Frill supports NPS, CSAT, Idea Polls, Quick Polls, and Open Feedback surveys embedded in a product and targeted by segment.
Embedded widget: The embeddable widget combines Ideas, Roadmap, and Announcements and offers popover, modal, sidebar, and inline styles.
Browser extension: The Chrome extension uses AI to turn highlighted web text into a titled idea on a Frill board.
Integrations: Listed integrations include Jira, Linear, Trello, Slack, Zendesk, Intercom, HelpScout, Zapier, Pabbly Connect, and Integrately; webhooks and an API are also available for custom connections.
API: The Frill API provides programmatic access to ideas, announcements, comments, and other workflows, using API-key authentication.
Security: The Enterprise plan lists SOC2 compliance, audit logs, IP whitelisting, dedicated hosting, and dedicated support.
Privacy: Frill states that it is committed to GDPR compliance and provides a Data Processing Addendum and Standard Contractual Clauses.
Setup and support: The help center says teams can embed Frill on a website or app, or use a standalone portal, and describes initial setup as taking 2–10 minutes.
Notable plan limits: Startup includes 50 active ideas and 1 survey, while Business includes unlimited ideas and 3 surveys; paid tiers have unlimited admins and widgets.
Price from: $25/mo

Where it ranks on Freedom251

Best Customer Feedback Software in 2026#33 of 59
Best Product Management Software in 2026#18 of 35
Best Product Roadmap Software in 2026#15 of 27

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Sources

frill.co/help/what-is-frill-45oca· checked 5 Oct 2026
frill.co/product· checked 5 Oct 2026
frill.co/product/chrome-extension· checked 5 Oct 2026
frill.co/help/overview-of-frill-integrations-txe· checked 5 Oct 2026
frill.co/help/frill-api-overview-aduo5· checked 5 Oct 2026
frill.co/pricing· checked 5 Oct 2026
frill.co/legal/gdpr· checked 5 Oct 2026