Freedom251 › Product Management Software
Craft.io

What Craft.io is
Craft.io is a product management platform for product teams, covering work from feedback collection through execution. Its tools include product strategy, OKRs, feedback, backlog management, prioritization, capacity planning, roadmaps, portfolio management, reporting, and release planning. Guru AI can summarize epics, create release notes, and prepare go-to-market briefs. Teams can connect development tools such as Jira, Azure DevOps, GitHub, GitLab, and Linear to send prioritized work and track progress. Other listed integrations include Slack, Microsoft Teams, design and diagramming tools, Google Workspace apps, and Zapier. Craft.io’s API can import data from internal tools and extract data for reporting, with APIs for feedback and roadmaps. The platform runs on web and has an API. Craft.io identifies Google Cloud Platform as its infrastructure provider, with data centers in the United States and EU. Its stated security controls include SSO, MFA, six-level user permissions, encryption at rest, passwords for LiveShare views, and IP whitelisting. Starter costs $24/user/mo billed monthly or $19/user/mo billed annually, with a 14-day trial and no free plan. Pro is $99/user/mo monthly or $79/user/mo annually; Enterprise pricing is custom billed annually.
Who it suits
Craft.io suits product teams and roles including CPOs, product managers, product operations, product owners, portfolio managers, and UX/UI designers. Teams that coordinate roadmaps, feedback, prioritization, and development work may find its range of product tools and integrations relevant.
What it does well
- Covers product work from feedback collection through execution.
- Guru AI can summarize epics and prepare release materials.
- Development integrations include Jira, Azure DevOps, GitHub, GitLab, and Linear.
- API supports internal data imports and reporting exports.
- Lists SSO, MFA, encryption at rest, and IP whitelisting.
What to know first
- No free plan; the trial lasts 14 days.
- Starter limits workspaces, views, and custom fields.
- Starter excludes OKRs, feedback portal, and capacity planning.
- Enterprise pricing is custom and not listed.
Limits
Starter is limited to one workspace, up to three workspace views, up to three personal views, and up to five custom fields. OKRs, the feedback portal, and capacity planning are unavailable on Starter. The trial lasts 14 days.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter | $24 monthly; $19 yearly · 1 workspace · up to 3 workspace views · up to 3 personal views · up to 5 custom fields · unlimited free contributors · OKRs, feedback portal, and capacity planning unavailable | $24 a month |
| Pro | $99 monthly; $79 yearly · Unlimited workspaces · unlimited development integrations with 2-way sync · unlimited custom fields, Guru views, saved views, and prioritization frameworks · OKRs, feedback portal, and capacity planning are paid add-ons · unlimited free contributors | $99 a month |
| Enterprise | Custom billed annually · Everything in Pro · unlimited contributors · portfolio management · SSO · audit logs, SAML, and IP address whitelisting · public API · personalized onboarding, dedicated customer success manager, and first-priority support | On request |
As craft.io lists them, read 30 Sept 2026. The maker's own page has the final word.
Getting started
- Visit the Craft.io website.
- Choose Starter, Pro, or Enterprise based on the listed plan details.
- Start the 14-day trial; there is no free plan.
- Use Craft.io on the web or connect through its API.
- Connect listed development, collaboration, design, or productivity integrations as needed.
Verdict
Choose Craft.io if your product team needs strategy, feedback, roadmaps, prioritization, and execution tools in one platform. Starter is less suited to teams needing OKRs, a feedback portal, or capacity planning, while Enterprise pricing is custom billed annually.
Questions
How much does Craft.io cost?
Starter is $24/user/mo billed monthly or $19/user/mo billed annually. Pro is $99/user/mo monthly or $79/user/mo annually. Enterprise is custom billed annually.
Does Craft.io have a free plan or trial?
There is no free plan. A 14-day trial is available.
Which platforms does Craft.io support?
Craft.io lists web and API.
What tools can Craft.io integrate with?
Listed development tools include Jira, Azure DevOps, GitHub, GitLab, and Linear. Other listed integrations include Slack, Microsoft Teams, Figma, Adobe XD, Axure, Sketch, Miro, Lucidchart, Mural, Google Slides, Google Docs, Google Sheets, and Zapier.
Is there an API?
Yes. Craft.io says its API can import data from internal tools and extract data for reporting, and it describes APIs for feedback and roadmaps.
What does Starter leave out?
Starter does not include OKRs, the feedback portal, or capacity planning. These are listed as paid add-ons on Pro.
Facts from Craft.io's own pages
- API
- Craft.io says its API can import data from internal tools and extract data for reporting, and it describes APIs for feedback and roadmaps. · craft.io, 30 Sept 2026
- Company history
- The company’s About page says Craft.io began with two product managers who joined forces to build a platform for product work. · craft.io, 30 Sept 2026
- Core capabilities
- The platform includes product strategy, OKRs, feedback, backlog management, prioritization, capacity planning, roadmaps, portfolio management, reporting, and execution features. · craft.io, 30 Sept 2026
- Data locations
- Craft.io says it uses Google Cloud Platform data centers in the United States and the EU. · craft.io, 30 Sept 2026
- Development integrations
- The integrations page lists Jira, Azure DevOps, GitHub, GitLab, and Linear as development tools, and describes sending prioritized work and tracking progress. · craft.io, 30 Sept 2026
- Guru AI
- Guru AI can summarize epics, create release notes, and prepare go-to-market briefs. · craft.io, 30 Sept 2026
- Hosting and compliance
- Craft.io says its infrastructure is housed on Google Cloud Platform and identifies SOC 2, ISO 9001, and ISO 27001 compliance; it also says the platform is ISO 27001:2022 certified. · craft.io, 30 Sept 2026
- Integration availability
- The integrations page marks Salesforce and Confluence as “COMING SOON.” · craft.io, 30 Sept 2026
- Intended users
- Craft.io says its platform is for product teams and highlights solutions for CPOs, product managers, product operations, product owners, portfolio managers, and UX/UI designers. · craft.io, 30 Sept 2026
- Other integrations
- The integrations page lists Slack, Microsoft Teams, Figma, Adobe XD, Axure, Sketch, Miro, Lucidchart, Mural, Google Slides, Google Docs, Google Sheets, and Zapier. · craft.io, 30 Sept 2026
- Product
- Craft.io describes itself as an end-to-end product management platform covering the product lifecycle from feedback collection to execution. · craft.io, 30 Sept 2026
- Security controls
- Listed controls include SSO, MFA, six-level user permissions, encryption at rest, passwords for LiveShare views, IP whitelisting, and periodic third-party penetration tests. · craft.io, 30 Sept 2026
- Support
- The pricing comparison lists in-app support with 12/5 availability for Starter and Pro, and in-app, email, Microsoft Teams, and Slack support with 24/7 availability for Enterprise. · craft.io, 30 Sept 2026
- Uptime
- Craft.io states that it has 99% or higher uptime. · craft.io, 30 Sept 2026
Where Craft.io stands on Freedom251
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