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Craft.io vs UserJot

Both stand on product management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Craft.io

Free trial APIWeb

Choose Craft.io if your product team needs strategy, feedback, roadmaps, prioritization, and execution tools in one platform. Starter is less suited to teams needing OKRs, a feedback portal, or capacity planning, while Enterprise pricing is custom billed annually.

Visit Craft.io

UserJot

Free plan AndroidAPIiPhone+2

UserJot connects feedback management with customer support and product updates, while offering web and API access. Teams should account for the beta status of live chat and Juno and the limits on Slack actions.

Visit UserJot

The facts

Craft.ioUserJot
Free planA free trialYes
Open sourceNot publishedNot published
Runs onAPI, WebAndroid, API, iPhone, Mac, Web
Lowest paid planStarter: $24 a monthStarter: $29 a month
Plans published33
MakerNot publishedNot published
Websitecraft.iouserjot.com
On product management software#14 of 37#10 of 37

Craft.io: what it does well

  • Covers product work from feedback collection through execution.
  • Guru AI can summarize epics and prepare release materials.
  • Development integrations include Jira, Azure DevOps, GitHub, GitLab, and Linear.
  • API supports internal data imports and reporting exports.
  • Lists SSO, MFA, encryption at rest, and IP whitelisting.

What to know first

  • No free plan; the trial lasts 14 days.
  • Starter limits workspaces, views, and custom fields.
  • Starter excludes OKRs, feedback portal, and capacity planning.
  • Enterprise pricing is custom and not listed.

UserJot: what it does well

  • Links feedback requests to roadmap and changelog items
  • Includes a shared inbox for forwarded email and chat
  • Offers imports from Canny, Nolt, and ProductRoad
  • CSV imports include AI-assisted column mapping
  • Free plan includes two boards and three admin roles

What to know first

  • Live chat and Juno are beta features
  • Slack request creation is limited to admins and owners
  • Slack notifications are read-only

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