Freedom251 › Customer Feedback Software
Noora
What Noora is
Noora is a customer-feedback platform for teams making product decisions. Users can submit feature requests, vote, and discuss use cases, while teams manage responses in an admin view. Roadmaps update when request statuses change, and statuses can be customized. When a request is marked complete, Noora can notify the users who submitted it. Feedback can be collected through a product link, embedded widget, or Chrome extension. Integrations include Intercom, Slack, Zapier, and Segment; changelog support also lists YouTube, Loom, and GIPHY. Intercom users can submit requests through Messenger and segment feedback with Intercom user and company attributes. Noora says setup typically takes less than 15 minutes. It hosts on AWS in Frankfurt, stores customer data in MongoDB Atlas in Frankfurt, and uses encrypted HTTPS connections. Plans include unlimited tracked contacts and team members. Startup costs $14 a month billed annually, Growth $29 a month billed annually, and Enterprise $64 a month billed annually. There is a 7-day trial but no free plan.
Who it suits
Noora suits companies, including SaaS teams, that collect customer feedback and share product roadmaps. It fits teams wanting feature requests, voting, status-driven roadmaps, and changelog notifications.
What it does well
- Collects and manages feature requests
- Automatically updates roadmaps from statuses
- Offers Intercom, Slack, Zapier, and Segment integrations
- Includes unlimited tracked contacts
- Provides a 7-day trial
What to know first
- No free plan is available
- Listed prices require annual billing
- Private boards start with Growth
- Custom CSS is limited to Enterprise
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Startup | Billed annually · Unlimited tracked contacts · Unlimited team members · Feedback boards · Roadmap · Changelog · Anonymous feedback · Zapier · Slack · Intercom | $14 a month |
| Growth | Billed annually · Unlimited tracked contacts · Unlimited team members · Private feedback boards · Private notes · Identify users via SSO · Advanced user segmentation · Custom domain · Custom roadmap statuses · Custom changelog labels · Developer API · Segment · Zapier · Slack · Intercom | $29 a month |
| Enterprise | Billed annually · Unlimited tracked contacts · Unlimited team members · Private feedback boards · Private notes · Identify users via SSO · Advanced user segmentation · Custom domain · Custom roadmap statuses · Custom changelog labels · Custom CSS · Remove Powered By Noora · Pay by invoice · Developer API · Segment · Zapier · Slack · Intercom | $64 a month |
As noorahq.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
Noora combines feedback collection with request management, roadmaps, and completion notifications. Its starting plan is paid annually, while private and branding controls depend on higher tiers.
Facts from Noora's own pages
- Browser extension
- The homepage says Noora has a Chrome extension for collecting feedback without leaving the browser. · noorahq.com, 11 Oct 2026
- Changelog
- Noora can notify users who requested a feature when the team marks it completed. · noorahq.com, 11 Oct 2026
- Data storage
- The security page says MongoDB Atlas stores customer data in Frankfurt, Germany, with continuous backups. · noorahq.com, 11 Oct 2026
- Encryption and access
- Noora says its services use encrypted HTTPS connections and private data is accessed by its team only with permission to resolve support requests. · noorahq.com, 11 Oct 2026
- Feedback management
- Teams can collect feature requests, let users vote, discuss use cases, and manage feedback in an admin view. · noorahq.com, 11 Oct 2026
- Founded
- 2019 · noorahq.com, 28 Sept 2026
- Install
- Noora can be linked from a product or embedded as a widget, and the maker says setup typically takes less than 15 minutes. · noorahq.com, 11 Oct 2026
- Integrations
- The site lists Intercom, Slack, Zapier, and Segment integrations, plus YouTube, Loom, and GIPHY support in changelogs. · noorahq.com, 11 Oct 2026
- Intended users
- Noora describes its audience as companies and says it is used by SaaS teams to collect feedback and share product roadmaps. · noorahq.com, 11 Oct 2026
- Intercom
- The Intercom integration lets users submit feature requests through Messenger and segment feedback using Intercom user and company attributes. · noorahq.com, 11 Oct 2026
- Limits
- All listed plans include unlimited tracked contacts and unlimited team members; private boards and notes start with Growth, while custom CSS and white labeling are Enterprise features. · noorahq.com, 11 Oct 2026
- Product
- Noora collects customer feedback to help teams make product decisions. · noorahq.com, 11 Oct 2026
- Roadmaps
- Roadmaps update automatically as teams change the status of feature requests, and their statuses are customizable. · noorahq.com, 11 Oct 2026
- Security hosting
- Noora says it hosts services on AWS in Frankfurt EU Central data centers. · noorahq.com, 11 Oct 2026
- Support
- The maker lists [email protected] for pricing, installation, and security questions. · noorahq.com, 11 Oct 2026
Where Noora stands on Freedom251
- Customer Feedback Software#31 of 59