Best SimpleOne ITSM Alternatives in 2026
Updated
20 apps from IT SLA management software ranked against SimpleOne ITSM on the same published basis.
- 1SimpleOne ITSM vs Desk365
- 2SimpleOne ITSM vs KIX
- 3SimpleOne ITSM vs FreeITSM
- 4SimpleOne ITSM vs iTop
- 5SimpleOne ITSM vs QueueDesk
- 6SimpleOne ITSM vs Vivantio
- 7SimpleOne ITSM vs Nova-Suite
- 8SimpleOne ITSM vs SlaMetric
- 9SimpleOne ITSM vs GLPI
- 10SimpleOne ITSM vs ManageEngine ServiceDesk Plus
- 11SimpleOne ITSM vs Xurrent Service Level Management
- 12SimpleOne ITSM vs Proactivanet ITSM
- 13SimpleOne ITSM vs USU Knowledge Management
- 14SimpleOne ITSM vs Jitbit Helpdesk
- 15SimpleOne ITSM vs Matrix42 FastViewer
- 16SimpleOne ITSM vs OpenText Service Management
- 17SimpleOne ITSM vs Serviceaide Intelligent Service Management
- 18SimpleOne ITSM vs Lansweeper
- 19SimpleOne ITSM vs Patryone Service Desk
- 21SimpleOne ITSM vs SymphonyAI IT Service Management
SimpleOne ITSM alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Desk365 | 6.6 | Free plan | $12/mo | Android, API, iOS, Web |
| 2 | KIX | 6.6 | Free plan | €33/mo | Android, API, iOS, Linux, self-hosted, Web |
| 3 | FreeITSM | 6.5 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 4 | iTop | 6.5 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 5 | QueueDesk | 6.4 | Free plan | $79/mo | Web |
| 6 | Vivantio | 6.4 | No | $49/mo | API, self-hosted, Web |
| 7 | Nova-Suite | 6.3 | Free plan | Free | API, self-hosted, Web |
| 8 | SlaMetric | 6.3 | Free plan | Free | Web |
| 9 | GLPI | 5.7 | No | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows |
| 10 | ManageEngine ServiceDesk Plus | 5.6 | No | $13/mo | Android, iOS, Linux, Mac, Web, Windows |
| 11 | Xurrent Service Level Management | 5.6 | No | — | Android, API, iOS, Web |
| 12 | Proactivanet ITSM | 5.5 | No | — | Android, API, iOS, Web |
| 13 | USU Knowledge Management | 5.5 | No | — | API, Linux, self-hosted, Web, Windows |
| 14 | Jitbit Helpdesk | 5.4 | No | $24/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 15 | Matrix42 FastViewer | 5.4 | No | €45/mo | Android, iOS, Mac, self-hosted, Web, Windows |
| 16 | OpenText Service Management | 5.4 | No | — | Android, iOS, Web |
| 17 | Serviceaide Intelligent Service Management | 5.4 | No | $1,800/mo | self-hosted, Web |
| 18 | Lansweeper | 5.3 | No | $199/mo | — |
| 19 | Patryone Service Desk | 5.3 | No | — | Web |
| 21 | SymphonyAI IT Service Management | 5.3 | No | — | Web |
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Questions about SimpleOne ITSM alternatives
What is the best alternative to SimpleOne ITSM?
Desk365, number 1 in IT SLA management software with a score of 6.6 out of 10. The others here: KIX, FreeITSM, iTop and 16 more.
What is the best free alternative to SimpleOne ITSM?
Desk365 is the best-ranked alternative with a free plan. 7 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.