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Best ImpactCX Manual Quality Management Alternatives in 2026

Updated

20 apps from call center quality management software ranked against ImpactCX Manual Quality Management on the same published basis.

  1. 1
    Convin Free plan AndroidiOSWeb Free6.5
    ImpactCX Manual Quality Management vs Convin
  2. 2
    QualityDesk Free plan AndroidiOSWeb €339/mo6.5
    ImpactCX Manual Quality Management vs QualityDesk
  3. 3
    MaestroQA Free plan extensionWeb $185/mo6.4
    ImpactCX Manual Quality Management vs MaestroQA
  4. 4
    Voxjar Free plan Web $90/mo6.4
    ImpactCX Manual Quality Management vs Voxjar
  5. 5
    Medallia AndroidapiiOSWeb 5.5
    ImpactCX Manual Quality Management vs Medallia
  6. 6
    Abacus QMS api 5.4
    ImpactCX Manual Quality Management vs Abacus QMS
  7. 7
    AmplifAI Quality Assurance apiself-hostedWeb 5.4
    ImpactCX Manual Quality Management vs AmplifAI Quality Assurance
  8. 8
    Click2Coach self-hostedWeb 5.4
    ImpactCX Manual Quality Management vs Click2Coach
  9. 10
    Primas 5.4
    ImpactCX Manual Quality Management vs Primas
  10. 11
    TELUS Digital Agent Quality Insights Web 5.4
    ImpactCX Manual Quality Management vs TELUS Digital Agent Quality Insights
  11. 12
    CallMiner Quality Management api 5.3
    ImpactCX Manual Quality Management vs CallMiner Quality Management
  12. 13
    EvaluAgent Web 5.3
    ImpactCX Manual Quality Management vs EvaluAgent
  13. 14
    MyQM Auto QA Free trial Web 5.1
    ImpactCX Manual Quality Management vs MyQM Auto QA
  14. 15
    Call Optix Free trial apiWeb $149/mo5.0
    ImpactCX Manual Quality Management vs Call Optix
  15. 16
    Enthu.AI Free trial Web $59/mo5.0
    ImpactCX Manual Quality Management vs Enthu.AI
  16. 17
    Invoca apiWeb 5.0
    ImpactCX Manual Quality Management vs Invoca
  17. 18
    MiaRec Free trial apiself-hostedWeb $25/mo5.0
    ImpactCX Manual Quality Management vs MiaRec
  18. 19
    Observe.AI Conversation Intelligence Web 5.0
    ImpactCX Manual Quality Management vs Observe.AI Conversation Intelligence
  19. 20
    OttoQA Free trial Web $1.01/mo5.0
    ImpactCX Manual Quality Management vs OttoQA
  20. 21
    QUALICORE Free trial apiWeb ZAR 160/mo5.0
    ImpactCX Manual Quality Management vs QUALICORE

ImpactCX Manual Quality Management alternatives compared

#AppScoreFree planFromRuns on
1Convin6.5Free planFreeAndroid, iOS, Web
2QualityDesk6.5Free plan€339/moAndroid, iOS, Web
3MaestroQA6.4Free plan$185/moBrowser, Web
4Voxjar6.4Free plan$90/moWeb
5Medallia5.5Android, API, iOS, Web
6Abacus QMS5.4API
7AmplifAI Quality Assurance5.4API, self-hosted, Web
8Click2Coach5.4self-hosted, Web
10Primas5.4
11TELUS Digital Agent Quality Insights5.4Web
12CallMiner Quality Management5.3API
13EvaluAgent5.3Web
14MyQM Auto QA5.1Web
15Call Optix5.0No$149/moAPI, Web
16Enthu.AI5.0No$59/moWeb
17Invoca5.0API, Web
18MiaRec5.0No$25/moAPI, self-hosted, Web
19Observe.AI Conversation Intelligence5.0Web
20OttoQA5.0No$1.01/moWeb
21QUALICORE5.0NoZAR 160/moAPI, Web
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Questions about ImpactCX Manual Quality Management alternatives

What is the best alternative to ImpactCX Manual Quality Management?

Convin, number 1 in call center quality management software with a score of 6.5 out of 10. The others here: QualityDesk, MaestroQA, Voxjar and 16 more.

What is the best free alternative to ImpactCX Manual Quality Management?

Convin is the best-ranked alternative with a free plan. 4 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.