Enthu.AI

What Enthu.AI is

Enthu.AI is an agentic AI platform for contact center intelligence. It automates workflows spanning quality assurance, customer satisfaction monitoring, and real-time assistance. The platform transcribes conversations with speaker labels and timestamps, then creates summaries of key points and next steps. AI scoring evaluates calls for criteria including empathy, compliance, and adherence to scripts, with 100% QA coverage for monitoring and scoring conversations. It can detect language automatically and supports English and Spanish. The aiQ++ tier adds GenAI-powered conversation scans and configurable questions for GenAI responses.

Enthu.AI advertises more than 30 integrations, including NICE CXone, Five9, Salesforce, and RingCentral. Its native HubSpot integration lets teams view call intelligence within the CRM. Automatic redaction covers 16+ PII parameters in audio and transcripts. Enthu.AI says data is encrypted at rest and in transit with AES-256 and that it meets SOC 2 Type II and GDPR frameworks. It runs on the web. Paid plans include guided onboarding, priority support, a single point of contact, and a dedicated account manager. Growth is $59 a month, billed at $59 per agent per month, for up to 25 voice agents and 60 hours per agent monthly. Enterprise has custom pricing. A 14-day fully functional trial is available without a credit card.

Who it suits

Enthu.AI suits contact center teams that want automated call scoring, conversation summaries, and QA coverage across conversations. It may also fit teams using HubSpot or the named contact center and CRM integrations, and those that need coaching workflows, calibration, or compliance reviews.

Limits

The 14-day trial lasts 14 days. Growth covers up to 25 voice agents and 60 hours per agent per month; Enterprise pricing is custom.

Getting started

1. Visit https://enthu.ai/ in a web browser.
2. Start the 14-day fully functional trial; no credit card is required.
3. Choose Growth at $59 a month, billed per agent, or contact Enthu.AI for Enterprise custom pricing.
4. Connect the relevant services using the available integrations.

Verdict

Choose Enthu.AI if your contact center needs AI-assisted scoring, coaching workflows, and broad QA coverage, with call intelligence linked to tools such as HubSpot. Look elsewhere if you need a free plan or if the Growth plan’s agent and monthly hour limits do not fit your team.