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MyQM Auto QA
What MyQM Auto QA is
MyQM Auto QA is a web platform for contact centers that uses AI to assess customer interactions and surface conversation insights. It listens to calls and fills in evaluation questions from grids created by the customer. Teams can run quality campaigns with automatic, hybrid, or manual evaluations, supported by AI-assisted scoring and compliance reviews. MyQM says its platform can provide up to 100% visibility into customer interactions and can identify potential compliance issues for follow-up.
Conversation Insights covers call reasons, satisfaction, first-call resolution, and reasons for dissatisfaction. It also highlights actions intended to reduce calls or recalls. For agent and supervisor development, the platform includes coaching, action plans, 360° feedback, and learning features. Users can automate conversation summaries and adapt transcription to their own vocabulary. The learning system supports interactive courses and imports in SCORM or LTI formats; customers can connect their data set to their preferred BI tools.
MyQM says it can import interactions from any platform for real-time or post-call analysis, and describes its QA coverage as omnichannel. The maker labels it GDPR compliant and says it is built in Belgium. Pricing is available on request, and the Auto QA page offers a 14-day free period with no credit check.
Who it suits
MyQM Auto QA suits contact center teams that want automated or mixed-method quality evaluations, compliance checks, and conversation analysis. Its coaching and learning tools also suit supervisors developing agents and teams reviewing customer experience trends.
What it does well
- Automatic, hybrid, and manual quality evaluations
- AI-assisted scoring and compliance reviews
- Conversation insights include satisfaction and first-call resolution
- Coaching, action plans, and 360° feedback
- 14-day free period with no credit check
What to know first
- No free plan
- Pricing requires a request and demo
- The listed platform is web
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| MyQM Auto QA | Pricing not published; book a demo | On request |
As myqm.io lists them, read 8 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the MyQM website
- Book a demo to discuss pricing
- Use the 14-day free period, which requires no credit check
- Access the platform on the web
Verdict
Choose MyQM Auto QA if your contact center needs call quality evaluation alongside conversation insights, compliance review, and coaching workflows. Teams looking for published plan prices or a free plan should consider those buying constraints before proceeding.
Questions
How much does MyQM Auto QA cost?
Pricing is available on request; the pricing page directs prospective customers to book a demo.
Is there a free plan or trial?
There is no free plan. The Auto QA page offers a 14-day free period with no credit check.
Which platforms does it support?
The listed platform is web.
Can it analyze interactions from other platforms?
MyQM says it can connect to any platform and import customer interactions for real-time or post-call analysis.
What evaluation methods are available?
Quality campaigns can use automatic, hybrid, or manual evaluation.
What learning formats does it support?
The learning system supports interactive courses and importing existing courses in SCORM or LTI format.
Facts from MyQM Auto QA's own pages
- Automatic QA
- Its AI analyzes calls and automatically answers questions in evaluation grids created by the customer. · myqm.io, 8 Oct 2026
- Business intelligence
- The site says customers can connect their data set with their preferred BI tools. · myqm.io, 8 Oct 2026
- Buying process
- The pricing page directs prospective customers to book a demo and lists no plan prices. · myqm.io, 8 Oct 2026
- Coaching
- The platform supports personalized coaching, action plans, agent feedback, and learning journeys. · myqm.io, 8 Oct 2026
- Company location
- The site footer says MyQM is built in Belgium. · myqm.io, 7 Oct 2026
- Compliance
- MyQM says its AI can identify potential compliance issues and help contact centers take action. · myqm.io, 8 Oct 2026
- Conversation analytics
- Conversation Insights covers call reasons and emotion analytics, with views across hours, days, weeks, and months. · myqm.io, 8 Oct 2026
- Coverage
- The site describes evaluating or analyzing up to 100% of customer conversations. · myqm.io, 8 Oct 2026
- Evaluation modes
- Quality campaigns can use automatic, hybrid, or manual evaluation. · myqm.io, 8 Oct 2026
- Headquarters
- Tournai, Belgium · myqm.io, 28 Sept 2026
- Integrations
- MyQM says it can connect to platforms to import interactions for real-time or post-call analysis, but the page does not name specific integrations. · myqm.io, 8 Oct 2026
- Intended users
- MyQM presents the product for call centers and contact center agents, supervisors, and managers. · myqm.io, 8 Oct 2026
- Learning
- Its learning system supports creating interactive courses and importing existing courses in SCORM or LTI format. · myqm.io, 8 Oct 2026
- Pricing
- The pricing page describes the product but does not show plan names or prices. · myqm.io, 7 Oct 2026
- Product
- MyQM describes itself as an AI-powered quality monitoring and conversation insights platform for call centers. · myqm.io, 7 Oct 2026
- Purpose
- MyQM uses AI to analyze customer interactions for quality assurance and conversation insights. · myqm.io, 8 Oct 2026
- Security
- The site labels MyQM GDPR compliant but does not provide specific security controls on the pages reviewed. · myqm.io, 8 Oct 2026
- Support
- MyQM describes dedicated support for distributors, but the reviewed product pages do not specify customer support terms. · myqm.io, 8 Oct 2026
- Transcription
- The site lists speech-to-text, automated conversation summaries, and transcription vocabulary customization. · myqm.io, 8 Oct 2026
- Trial
- The Auto QA page advertises a 14-day free period with no credit check. · myqm.io, 7 Oct 2026