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Best CallMiner Quality Management Alternatives in 2026

Updated

20 apps from call center quality management software ranked against CallMiner Quality Management on the same published basis.

  1. 1
    Convin Free plan AndroidiOSWeb Free6.5
    CallMiner Quality Management vs Convin
  2. 2
    QualityDesk Free plan AndroidiOSWeb €339/mo6.5
    CallMiner Quality Management vs QualityDesk
  3. 3
    MaestroQA Free plan extensionWeb $185/mo6.4
    CallMiner Quality Management vs MaestroQA
  4. 4
    Voxjar Free plan Web $90/mo6.4
    CallMiner Quality Management vs Voxjar
  5. 5
    Abacus QMS api 5.4
    CallMiner Quality Management vs Abacus QMS
  6. 6
    AmplifAI Quality Assurance apiself-hostedWeb 5.4
    CallMiner Quality Management vs AmplifAI Quality Assurance
  7. 7
    Click2Coach self-hostedWeb 5.4
    CallMiner Quality Management vs Click2Coach
  8. 8
    ImpactCX Manual Quality Management AndroidapiextensioniOSLinux $15/mo5.4
    CallMiner Quality Management vs ImpactCX Manual Quality Management
  9. 9
    Primas 5.4
    CallMiner Quality Management vs Primas
  10. 10
    TELUS Digital Agent Quality Insights Web 5.4
    CallMiner Quality Management vs TELUS Digital Agent Quality Insights
  11. 12
    EvaluAgent Web 5.3
    CallMiner Quality Management vs EvaluAgent
  12. 13
    MyQM Auto QA Free trial Web 5.1
    CallMiner Quality Management vs MyQM Auto QA
  13. 14
    Call Optix Free trial apiWeb $149/mo5.0
    CallMiner Quality Management vs Call Optix
  14. 15
    Enthu.AI Free trial Web $59/mo5.0
    CallMiner Quality Management vs Enthu.AI
  15. 16
    Invoca apiWeb 5.0
    CallMiner Quality Management vs Invoca
  16. 17
    Medallia 5.0
    CallMiner Quality Management vs Medallia
  17. 18
    MiaRec Free trial apiself-hostedWeb $25/mo5.0
    CallMiner Quality Management vs MiaRec
  18. 19
    Observe.AI Conversation Intelligence Web 5.0
    CallMiner Quality Management vs Observe.AI Conversation Intelligence
  19. 20
    OttoQA Free trial Web $1.01/mo5.0
    CallMiner Quality Management vs OttoQA
  20. 21
    QUALICORE Free trial apiWeb ZAR 160/mo5.0
    CallMiner Quality Management vs QUALICORE

CallMiner Quality Management alternatives compared

#AppScoreFree planFromRuns on
1Convin6.5Free planFreeAndroid, iOS, Web
2QualityDesk6.5Free plan€339/moAndroid, iOS, Web
3MaestroQA6.4Free plan$185/moBrowser, Web
4Voxjar6.4Free plan$90/moWeb
5Abacus QMS5.4API
6AmplifAI Quality Assurance5.4API, self-hosted, Web
7Click2Coach5.4self-hosted, Web
8ImpactCX Manual Quality Management5.4No$15/moAndroid, API, Browser, iOS, Linux, Mac, self-hosted, Web, Windows
9Primas5.4
10TELUS Digital Agent Quality Insights5.4Web
12EvaluAgent5.3Web
13MyQM Auto QA5.1Web
14Call Optix5.0No$149/moAPI, Web
15Enthu.AI5.0No$59/moWeb
16Invoca5.0API, Web
17Medallia5.0
18MiaRec5.0No$25/moAPI, self-hosted, Web
19Observe.AI Conversation Intelligence5.0Web
20OttoQA5.0No$1.01/moWeb
21QUALICORE5.0NoZAR 160/moAPI, Web
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Questions about CallMiner Quality Management alternatives

What is the best alternative to CallMiner Quality Management?

Convin, number 1 in call center quality management software with a score of 6.5 out of 10. The others here: QualityDesk, MaestroQA, Voxjar and 16 more.

What is the best free alternative to CallMiner Quality Management?

Convin is the best-ranked alternative with a free plan. 4 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.