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Best 8x8 Contact Center Alternatives in 2026

Updated

20 apps from call center software ranked against 8x8 Contact Center on the same published basis.

  1. 1
    Freshcaller Free plan AndroidiOSWeb $15/mo7.9
    8x8 Contact Center vs Freshcaller
  2. 2
    C-Zentrix Contact Center Free plan AndroidapiiOSself-hostedWeb Free7.0
    8x8 Contact Center vs C-Zentrix Contact Center
  3. 3
    CallHub Free plan AndroidapiiOSMacWeb $0.05/mo7.0
    8x8 Contact Center vs CallHub
  4. 4
    Genesys Cloud CX WebWinMaciOSAndroid $75/mo6.9
    8x8 Contact Center vs Genesys Cloud CX
  5. 5
    Amazon Connect Free trial AndroidapiiOSWeb 6.8
    8x8 Contact Center vs Amazon Connect
  6. 7
    RingCentral RingCX apiMacWebWin $65/mo6.7
    8x8 Contact Center vs RingCentral RingCX
  7. 8
    GoTo Contact Center AndroidiOSMacWebWin 6.7
    8x8 Contact Center vs GoTo Contact Center
  8. 9
    OpenScape Contact Center Enterprise AndroidapiiOSself-hostedWeb 6.7
    8x8 Contact Center vs OpenScape Contact Center Enterprise
  9. 10
    Mitel CX apiself-hostedWebWin 6.6
    8x8 Contact Center vs Mitel CX
  10. 11
    Dialpad Support Free trial AndroidapiextensioniOSMac $8,095/mo6.6
    8x8 Contact Center vs Dialpad Support
  11. 12
    Avaya Experience Platform apiself-hostedWeb $48/mo6.5
    8x8 Contact Center vs Avaya Experience Platform
  12. 13
    Google Contact Center AI Platform Free trial AndroidapiiOSWeb 6.5
    8x8 Contact Center vs Google Contact Center AI Platform
  13. 14
    MiContact Center Business AndroidapiiOSMacself-hosted 6.5
    8x8 Contact Center vs MiContact Center Business
  14. 15
    storm CONTACT apiWeb 6.5
    8x8 Contact Center vs storm CONTACT
  15. 16
    Zoom Contact Center AndroidapiiOSMacWeb $69/mo6.4
    8x8 Contact Center vs Zoom Contact Center
  16. 17
    Zendesk Contact Center Web $33/mo6.4
    8x8 Contact Center vs Zendesk Contact Center
  17. 18
    Netcall Omnichannel Contact Centre Web £1,725/mo6.4
    8x8 Contact Center vs Netcall Omnichannel Contact Centre
  18. 19
    Sinch Contact Pro apiWeb 6.4
    8x8 Contact Center vs Sinch Contact Pro
  19. 20
    Altitude Xperience apiself-hostedWeb 6.4
    8x8 Contact Center vs Altitude Xperience
  20. 21
    Callision Free plan Web $19.99/mo6.4
    8x8 Contact Center vs Callision

8x8 Contact Center alternatives compared

#AppScoreFree planFromRuns on
1Freshcaller7.9Free plan$15/moAndroid, iOS, Web
2C-Zentrix Contact Center7.0Free planFreeAndroid, API, iOS, self-hosted, Web
3CallHub7.0Free plan$0.05/moAndroid, API, iOS, Mac, Web, Windows
4Genesys Cloud CX6.9No$75/moWeb, Windows, Mac, iOS, Android
5Amazon Connect6.8NoAndroid, API, iOS, Web
7RingCentral RingCX6.7No$65/moAPI, Mac, Web, Windows
8GoTo Contact Center6.7Android, iOS, Mac, Web, Windows
9OpenScape Contact Center Enterprise6.7Android, API, iOS, self-hosted, Web, Windows
10Mitel CX6.6API, self-hosted, Web, Windows
11Dialpad Support6.6No$8,095/moAndroid, API, Browser, iOS, Mac, Web, Windows
12Avaya Experience Platform6.5No$48/moAPI, self-hosted, Web
13Google Contact Center AI Platform6.5Android, API, iOS, Web
14MiContact Center Business6.5Android, API, iOS, Mac, self-hosted, Web, Windows
15storm CONTACT6.5API, Web
16Zoom Contact Center6.4No$69/moAndroid, API, iOS, Mac, Web, Windows
17Zendesk Contact Center6.4No$33/moWeb
18Netcall Omnichannel Contact Centre6.4£1,725/moWeb
19Sinch Contact Pro6.4API, Web
20Altitude Xperience6.4API, self-hosted, Web
21Callision6.4Free plan$19.99/moWeb
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Questions about 8x8 Contact Center alternatives

What is the best alternative to 8x8 Contact Center?

Freshcaller, number 1 in call center software with a score of 7.9 out of 10. The others here: C-Zentrix Contact Center, CallHub, Genesys Cloud CX and 16 more.

What is the best free alternative to 8x8 Contact Center?

Freshcaller is the best-ranked alternative with a free plan. 4 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.